Regional Inside Sales Support & Administration Manager

Job Summary

The Regional Inside Sales and Admin Manager is responsible for overseeing, developing, and managing the region's office administration teams and sales support staff. They will work under the general guidance and direction of the Regional OVP, and site leaders, to align our teams and structure in accordance with the Company's strategic goals, as well as ensure consistency of best practices and adherence to company policies across all locations.

Principle Duties and Responsibilities

• Works under general direction, exercises discretion and judgment on work priority on a regular basis, and a certain degree of creativity is expected.
• Ensures on time closing of plant MODS across all plants.
• Ability to run P&L's with a general understanding of our financial reports.
• Assist with inventory issues in the system and participates in inventory counts as needed.
• Works closely with site management to assist with their staffing needs.
• Posting jobs and screening applicants for admin and sales support at regional sites
• Oversees temporary agency usage and employee compliance.
• Ensures all sites are setup for adequate HR support and usage of self-service kiosks by our employees, and that all employee record keeping is in accordance with Company policy.
• Ensures compliance of all record keeping of plant transactions and that inventory corrections are correctly classified.
• Ensures time and attendance, and payroll is processed and submitted in a timely manner at each facility weekly.
• Identify, research, and resolve administrative problems and opportunities.
• Cross-train and fill in as necessary for admin and sales support personnel.
• Ensures plant compliance with Federal and State laws, regulations, and Company policies.
• Completes audits of employee reviews and works with site leaders to ensure completion.
• Assesses and identifies opportunities to streamline regional admin staffing and activities in line with Company targets.
• Ensures all team members have an adequate understanding of MSR and works with BSA's to establish training needs and system enhancement opportunities.
• Establishes best practices for customer service support to ensure a positive experience.
• Establishes best practices to ensure on-time invoicing goals are achieved at each location.
• Establishes best practices to ensure credits and accounting discrepancies are resolved in a timely and assists in resolving any AP and PO issues.
• Establishes best practices to ensure fluid communication, and the most up to date information is available between sales and production in MSR.
• Establishes best practices for I/C offsite processing transactions.
• Completes special projects as needed and performs other duties as required.

Qualifications

• Minimum of bachelor's degree in administration, business or related area, or equivalent experience
• Minimum one to three years of experience in office administration or related areas
• Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word, Workday, Outlook, and MSR)
• Working knowledge of various office equipment (computer, scanner, etc)
• Willingness to travel as needed to fulfill duties.