Billing/CS Manager

WASTE CONNECTIONS, Inc. (NYSE: WCN): is a non-hazardous solid waste services company that provides solid waste collection, transfer, disposal, and recycling services in the U.S. and Canada. Our employees foster a work culture of Servant Leadership.

Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.

Because we operate with a highly decentralized structure, we look for individuals who are energetic and have individual initiative and creativity. Bring your passion to succeed and you'll quickly discover that great opportunities are all around you. At Waste Connections, you'll thrive if you are friendly, dedicated, and prefer a work hard/play harder culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve.

Waste Connections, Inc. is currently looking for a Billing/Collections Manager.

Job Duties:

• Ensure the integrity of customer statements: review and post payment and charge batches prepared by customer service staff. Run and review month end billing error reports. Review sample billing invoices before invoices are sent to customers.
• Review and approve monthly arrears billing daily.
• Oversee the collections process for the district, delegate collections expectations to customer service staff, and communicate results.
• Directly manage, mentor, and train Billing & AR Specialists.
• Assist with the development and implementation of reporting procedures.
• Audit customer accounts as needed.
• Demonstrate the ability to become proficient in the use of proprietary operational systems including Route Manager Online and Tableau.

Successful Candidates will be able to:

• Thrive in an environment of operational excellence and accountability.
• Approach all encounters with employees, customers, and vendors in a friendly, service-oriented, and professional manner. Both in person and over the phone.
• Supervise and train employees to include organizing, prioritizing, and scheduling work assignments.
• Foster a cooperative work environment.
• Effectively communicate, gather data, compile information, prepare reports, and solve problems.

The Position Provides:

• A competitive base salary.
• Excellent benefits including: medical, dental, vision, FSA, long & short-term disability, life insurance, 401K with company match, paid time off, and more.
• Opportunities to advance within this growing company!

Qualifications:

• 3 years directly related management/supervisor billing experience.
• Knowledge of accounting procedures, management principles and practices.
• Bachelor's degree preferred.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.