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HUMAN RESOURCES/PAYROLL COMPLIANCE SPECIALIST

Western Virginia Water Authority
$26.65
United States, Virginia, Roanoke
Nov 15, 2025
JOB POSITION: HUMAN RESOURCES/PAYROLL SPECIALIST
(COMPENSATION AND COMPLIANCE)

Division: Human Resources
Status: Non-Exempt
Grade: 107
Job Code: 244
Reports To: HR/Payroll Manager
Date: 10-01-23
Revised Date: 11-13-25
Last Reviewed Date: 11-13-25

SUMMARY
Performs professional administrative Human Resource and Payroll functions under
the general supervision of the Human Resources/Payroll Manager. Performs
functions to include but are not limited to human resources compliance,
compensation and federal/state labor law compliance. Back up to both
Payroll/Human Resources Coordinator and Human Resources Assistant.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned or scheduled.

* Conducts compensation studies to include but not limited to: conducting WVWA
biennial's Salary Survey, participating in other localities salary surveys and
reviewing specific job classifications when requested.

* Maintains Water Authority job descriptions.

* Files required Human Resources reports with government agencies to include
but not limited to: EEO4 report, credible coverage report, US Census reports,
ACA/1095s, VEC and Multi Workplace reports

* Coordinates and manages changes to the Classification and Pay Plan

* Completes the VRSA audit biennial files

* Assist in new hire orientation.

* Maintains/Update Employee Handbook as needed.

* Develops Policies and Procedures as necessary or assist in putting into proper
format.

* Researches procurement laws and determines need for RFP in relationship to HR
and Manages date of renewal for RFPs.

* Manages Trakstar Performance Review system throughout year. Assuring new
hires are entered in system, troubleshooting system, sending out notices, etc.

* Research and abstract data to support key HR metrics

* Works directly with Munis/IT department on HR/Payroll system software issues.

* Back up to the Human Resources Assistant assisting with DOT random drug
screening process, Coulter parking spaces and FOB activation/deactivation,
reviewing offer letters and performing drug test on new employees, handling of
department mail, and ordering department supplies.

* Back up to the Payroll/Human Resources Coordinator to include bi-weekly
payroll process and the processing and filing of quarterly and year-end
processing (i.e., 941, W-2, system updates with new limits)

* Process one payroll cycle per quarter to maintain payroll cycle knowledge.

* Back up to the HR Assistant in entering all action entries into the HRIS system.

* Back up to the Human Resources Manager in FMLA/STD management of records
and meeting with employees.

* Back up to HR Manager in entering new hires into Employee Navigator system,
Virginia Retirement System (VRS) and other benefit sites.

* Back up to the HR/Payroll Manager in Coordinating Virginia Retirement System
(VRS) and the City of Roanoke Retirement meetings with Water Authority
employees.

* Assist in Payroll/HRIS system upgrades, new developments, new functions etc.
May have to train appropriate HR/Payroll staff and employees on new/changed
processing.

* Maintain and creates standard operating procedures (SOPs) on all
responsibilities, analyze workflow and suggest/implement solutions to create
operational efficiencies.

* Keeps knowledgeable of changing laws and regulations pertinent to Human
Resources.

* Exercises tact, diplomacy, and courtesy when dealing with the public and others
within the organization.

* Attends human resources seminars, classes and meetings throughout the year.

* Performs research, organizes data, draws conclusions and communicates results
to upper management as requested.

* Supports Divisional needs and requirements related to Human Resource/Payroll
topics.

* Assist other Human Resource staff as needed or as time permits and assist in
special projects as needed.

* Creates reports, charts, booklets, orientation packages as assigned

SUPERVISORY RESPONSIBILITIES
None.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.

* Ability to work with minimal supervision.

* Ability to work safely and obey all safety rules.

* Ability to communicate effectively, both verbal and in writing.

* Ability to establish and maintain effective working relationship with coworkers,
other Water Authority departments and the general public.

* Ability to read and interpret documents such as safety rules, operating and
maintenance instructions, maps and procedure manuals.

* Ability to apply common sense understanding to carry out instructions furnished
in writing, oral or diagram form.

* Ability to work alone or in a team environment.

* Must possess and maintain a good work ethic with a strong emphasis on good
attendance, reporting to work on time, completing job assignments in a timely
manner, maintaining a good work attitude, performing all job duties as assigned
and/or scheduled.

* Comprehensive knowledge of office terminology, computers, computer software,
policy and procedure development and implementation.

* Must have general knowledge of rules, regulations and policies administered by
a Human Resource department, comprehensive knowledge of administrative
techniques, as well as comprehensive knowledge of organizational benefits,
business communications, spelling and basic business mathematics.

* Ability to perform quantitative and narrative reporting and to interpret and
implement policies.

* Ability to maintain the strict confidentiality of information handled in the
department.

* Ability to read and interpret documents such as company policies, operating and
procedure manuals.

* Ability to write reports, correspondences and procedure manuals.

* Ability to define problems, collects data, establish facts and draw valid
conclusions.

* Ability to think logically and analyze data.

* Ability to visit various worksites in the local area to meet with employees and
management staff on various HR related topics.

* Ability to exercise tact, diplomacy, and courtesy when dealing with employees
and the management staff within the organization and with the general public.

EDUCATION and/or EXPERIENCE
Associates degree preferred from an accredited college or university in accounting
or business; previous related experience and/or training in human resources; or
equivalent combination of education and experience.

CERTIFICATE, LICENSE, REGISTRATION REQUIREMENTS
* Must possess a valid Virginia driver's license or have the ability to obtain one
within 60 days of employment date. No more than six (6) demerit points on
driving record if required to drive Water Authority vehicles.

* Professional in Human Resources (PHR/SHRM-CP) certification preferred or
ability to obtain within three years of employment.

PHYSICAL DEMANDS OF THE JOB
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

* While performing the duties of this job, the employee is regularly required to
walk, stand, and sit; use hands to finger, handle or feel; reach with hands and
arms; talk and hear.

* While performing the duties of this job, the employee is occasionally required to
stoop, kneel, crouch, bend, climb, balance, crawl or reach overhead.

* Specific vision abilities required by this job include ability to adjust focus. If
corrective lenses are noted on driver's license, the lenses must be worn when
operating Authority vehicles.

* Repetitive movement using keyboard and/or office equipment is involved.

* Employee must be able to sit for an extended amount of time at a desk or
workstation.

* Employee must regularly lift, carry and/or move up to 10 pounds and
occasionally 20 pounds. Assistance is required on weight amounts above those
listed. Failure to do so could result in injury and denied Worker's Compensation
benefits.

WORK ENVIRONMENT ENCOUNTERED IN THIS JOB
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

* The noise level in the work environment is usually low.

* Employee is subject to normal work conditions as required in an office setting.

* Employee may occasionally be subject to exposure to moderate or high noise
level, extreme outside weather conditions, uneven, steep, slippery terrain
conditions, dusty conditions and wet and/or humid conditions.

GENERAL STATEMENT AND SELECTION GUIDELINES
The above statements describe the general nature and level of work assigned to in
this job position. They should not be construed as an exhaustive list of all job duties
or tasks performed by personnel so classified.

The following will identify the selection guidelines for job placement:

* WVWA application

* Rating of education, experience, training and qualifications

* Reference checks

* Interview with WVWA management team

* Applicant must pass a pre-employment physical and drug/alcohol test

* A criminal background check and social security number verification will be
performed. The results must match information provided by the applicant on the
WVWA application

* Job related test might be required and would be administered to all applicants
applying for the position.

Applied = 0

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