Food Services Manager, Residential Dining Commons (FOOD SVC MGR 1)

Under the general direction of the Director of Residential Dining, the Residential Dining Commons General Manager is responsible for the oversight of a Residential Dining Commons. This position is responsible for providing excellent quality products in a safe and aesthetically pleasing dining environment. Responsible for developing and implementing accountability controls of staff to ensure maximum operational efficiency and effectiveness of implemented programs. Responsible for serving up to 7,000 meals per week, the General Manager will manage the residential dining operation to ensure department business needs are met, service and financial goals are attained, and to make recommendations for improvements. Assures that service and product offerings meet campus needs in a cost efficient manner. Provide leadership and mentorship to the dining services team and monitor adherence to service and quality standards. This position is responsible for managing cash handling policies and procedures, display and merchandising expectations, schedule writing, and customer service. Access and audit reports weekly, monthly, and annually to ensure budgetary goals are met and are on track. In partnership with the Unit Executive Chef, support daily operations including, employee scheduling, inventory management, menu execution, promotional marketing opportunities, staff safety, and equipment and facility maintenance. Establish and assures adherence to budgets, work plans and performance requirements. Involved in developing, modifying and executing policies that affect immediate operation(s) and may have campus-wide impact, including campus policy audits and facility inspections.The primary emphasis of this position focuses on business management practices (i.e. operations management, financial controls, human resource managements, interdepartmental relations, and research and development, project management, menu/product change management, and monitoring vendor relationships.)

Apply By Date November 28, 2025 at 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree or a minimum of 4 years equivalent hands on experience in Hospitality management, Business Management, or Restaurant Management.
• Experience in management in a dining service field.
• Experience with industry standards for dining services including PCI compliance, Point of Sale maintenance, managing cash handling policies and procedures.
• Experience managing financials, labor, food handling and storage policies and procedures, quality control, health and safety standards.
• Accounting experience in managing operating budgets with short and long-range financial forecasts.
• Interpersonal communication skills to clearly and effectively interact with individuals of varying backgrounds and perspectives to research and secure information to resolve problems.
• Writing skills to prepare a variety of correspondence, reports, policies and procedures, agreements, training documents, and performance evaluations.

Preferred Qualifications

• Leadership experience in a residential food service environment.
• Experience analyzing, interpreting and applying personnel policy and procedure, collective bargaining agreements and employment law, advising management and managing sensitive employee and labor relations problems.
• Experience using computerized systems, including food production/procurement systems, electronic customer access, and time-keeping programs.
• Knowledge of related Federal, State, Local, and UC regulations.

Key Responsibilities

• 60% - Management, Supervision and Leadership
• 40% - Operation and Financial Management & Aanalysis

Department Overview

Student Housing and Dining Services is a self-supporting auxiliary which provides housing and food service operations to over 6700 undergraduate and graduate students who live in on campus facilities, as well as retail and catering operations for the campus population at large. For more information about Student Housing visit our website at http://www.housing.ucdavis.edu/.Student Housing and Dining Services, is committed to serving the needs of students, staff, faculty and guests from various backgrounds and identities. In full support of our institutional commitment to embrace diversity and practice inclusive excellence, we expect every member of our community to acknowledge, value, and uphold the guidelines set forth in the Principles of Community. As a community of scholars and life-long learners, we commit ourselves to learning together about our differences and commonalities while growing in all areas of equity, diversity, and inclusion. Responsible for serving over 55,000 meals per week, generating $26M in annual sales.

POSITION INFORMATION

• Salary or Pay Range: $77,100/yr. - $139,900/yr.
• Salary Frequency: Exempt
• Salary Grade: Grade 22
• UC Job Title: FOOD SVC MGR 1
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100% - Fixed
• Shift (Work Schedule): Monday -Friday, 8am - 5pm
• Location: Davis, CA.
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Occasional Up to 3 Hours
• Loud noise levels - Occasional Up to 3 Hours
• Marked changes in humidity or temperature - Occasional Up to 3 Hours
• Extreme Temperatures - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Employee is personally responsible for following safety procedures/guidelines.This position is subject to completion of a Pre-Placement Medical Exam provided by Employee Health Services, at no charge to the applicant. Work flexible schedule. Work occasional evenings/nights. Work occasional overtime. Work occasional varied lunch hours. Position requires lifting up to 50 lbs.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks

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