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Credit Union EVP

Cone Health
United States, North Carolina, Greensboro
Nov 14, 2025
The EVP of HealthShare Credit Union is a key member of the executive leadership team and serves as the right hand to the CEO. This position provides strategic oversight across critical departments such as operations, lending, finance, and member services. The EVP is responsible for translating organizational goals into action, ensuring operational excellence, driving member satisfaction, and fostering a performance-driven culture aligned with the credit unions mission and values.
Strategic & Executive Leadership
Assist the CEO with strategy development, organizational planning, and board communications.
Lead cross-functional initiatives to improve efficiency, innovation, and service delivery.Participate in board meetings, staff training and meetings, and planning sessions as needed.
Assumes all accountability of the credit union President/CEO in his or her absence.
Operational Oversight
Oversee day-to-day operations across departments.
Establish and monitor key performance indicators (KPIs) to ensure operational goals are met.
Evaluate processes and implement improvements for greater efficiency and compliance.
Staff Development & Culture
Provide leadership and mentorship to employees.
Build a collaborative, inclusive, and member-focused culture.
Support succession planning and leadership development across the organization.
Manages employee onboarding, offboarding, performance evaluations and training.
Financial & Risk Management
Prepares, reviews and delivers the financial accounting and reporting.
Ensure compliance with state and federal regulations (e.g., NCUA, State Regulators, CFPB).
Participate in audits, examinations, and regulatory reporting as needed.
Innovation & Member Experience
Champion technology improvements, digital banking enhancements, and member experience upgrades.
Lead change management efforts related to systems, staffing, or strategy.
Performs other duties as assigned.
EDUCATION:
Required: Bachelors degree in Business, Finance, or related field
Preferred: MBA or advanced degree
EXPERIENCE:
Required: 5 - 7+ years of progressive leadership experience in financial services.
Deep understanding of credit union operations, lending, and regulatory environment.
Strong financial acumen, analytical skills, and change leadership experience.
Excellent communication, interpersonal, and team leadership abilities
LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.
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