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Inspire health. Serve with compassion. Be the difference. Job Summary Supports the application of Prisma Health's continuous improvement model in clinical and operational settings, while enabling enterprise-level collaboration to solve problems at scale. By bridging daily clinical practice and system strategy, brings stakeholders together, operationalizes complex initiatives, and supports leaders in driving sustainable improvements across Prisma Health.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Leads improvement projects from design through execution, ensuring clear scope, timelines, stakeholder engagement, and results. Develops structured project plans, coordinate cross-functional teams, and use the Pulse Clinical Operating System to align and drive improvement efforts with enterprise priorities. Plans, facilitates, and coordinates Clinical Specialty Council meetings and improvement initiatives, shaping agendas, guiding discussions, defining aims, and driving follow-through. Monitors progress, communicate outcomes, and proactively addresses risks and barriers. Identifies opportunities to improve clinical workflows, safety, efficiency, and team member and patient experience. Applies structured improvement methods (e.g., ADTP, Lean, Six Sigma, PDSA) and use analytics to inform decisions and measure impact. Coach leaders to use Pulse Operating System tools, such as tiered huddles, impact boards, rounding and standard work, to embed improvements into daily clinical practice and sustain results. Develops and delivers training programs, workshops, and learning collaboratives that build leader capability in improvement methodology. Supports Pulse Academy, Prisma's training forum for leaders, by contributing to content development, facilitation and continuous improvement of the curriculum. Provides coaching and practical support to teams applying ADTP and Pulse Clinical Operating System tools to real clinical challenges. Promotes standard methods and shares best practices across the organization. Performs other duties as assigned.
Supervisory Responsibilities
Minimum Requirements
Education - Bachelor's degree in related field of study Experience - Eight (8) years of experience in process improvement process improvement methodologies, analytics, and management systems. Two (2) years in healthcare improvement.
In Lieu Of
Required Certifications, Registrations, Licenses
Knowledge, Skills and Abilities
Facilitation and communication skills. Ability to engage and influence diverse stakeholders. Ability to coach leaders and teams to build infrastructure for improvement at scale. Ability to synthesize complex information and connect strategic goals to daily practice. Mastery of tools such as ADTP, Lean, Six Sigma, PDSA, Value Stream Mapping/3P, root cause analysis, and data analytics. Understanding of clinical workflows, support systems, and institutional processes.
Work Shift Day (United States of America)
Location Prisma Health Corporate Office
Facility 7001 Corporate
Department 70019704 Clinical Care Experience
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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