District Service & Parts Manager

About GST

Gulf States Toyota (GST) isn't your typical car company; we're a privately owned distributor of Toyota vehicles and parts and are responsible for bringing the Toyota brand to life across five dynamic Gulf Coast states. As one of the world's largest private distributors, we combine Toyota's legendary innovation and quality with our own entrepreneurial spirit, giving our associates the best of both worlds: the scale and reputation of a global brand, and the flexibility and energy of a fast-moving private company.

We don't just distribute vehicles, we shape the customer experience, drive market performance, and help our dealers and communities thrive.

Why Join Us

• Career Growth: Advance your career with opportunities for leadership and personal development.
• Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
• Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.

Total Rewards
Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.

A Day in the Life

As a District Service & Parts Manager (DSPM), you'll be the trusted partner helping dealers deliver world-class service experiences that keep Toyota owners coming back again and again.

You'll strengthen every aspect of fixed operations, including service, parts, and collision, by helping your stores move Fast, operate Transparently, and create experiences that simply Feel Good for customers and teams alike.

Here's how you will make an impact:

Drive Service Growth & Retention

• Champion a culture of customer loyalty by helping dealers understand and act on key retention drivers that turn every service visit into a lasting relationship.
• Analyze performance data to uncover growth opportunities and guide corrective actions that improve both service volume and customer experience.
• Provide hands-on coaching and training (in-store, virtual, or through process improvement sessions) to help teams work smarter and faster.
• Support GST's retention initiatives and ensure every store delivers a consistent, trusted Toyota service experience.

Promote Marketing Strategies that Move the Needle

• Bring GST's Fixed Operations marketing programs to life by helping dealers use campaigns and promotions to boost service and parts sales.
• Ensure each dealer understands, adopts, and executes marketing strategies effectively and with measurable results.
• Connect GST's marketing vision with dealer execution, keeping efforts simple, timely, and results oriented.

Accelerate Parts Growth & Inventory Health

• Identify parts growth opportunities across both retail and wholesale channels and help dealers create action plans to capture them.
• Guide dealers in using Toyota wholesale tools to build new business and strengthen relationships.
• Monitor inventory health to ensure the right mix of parts is available in order to reduce backorders and aging stock while improving off-the-shelf fill rates.

Expand Collision Center Excellence

• Spot opportunities for new or expanded collision centers in your district and help dealers build compelling business cases for investment.
• Promote Toyota Certified Collision Center (TCCC) certification by identifying strong candidates and guiding them through the certification process.
• Share TCCC best practices to elevate operational performance and customer confidence, even in non-certified facilities.
• Strengthen the connection between parts, service, and collision operations to create a seamless "One Toyota" experience.

As a DSPM, you are more than a field representative. You're a coach, consultant, and catalyst for dealer success. Through collaboration and an unwavering commitment to excellence, you will be responsible for ensuring every dealer in your district delivers service and parts experiences that are Fast, Transparent, and genuinely Feel Good for customers, employees, and the Toyota brand.

What We Need From You

• Bachelor's Degree Pref
• 5-7 years
• Must be willing to relocate and/or live in the assigned Gulf States Toyota Region (Oklahoma).
• Ability to communicate effectively
• Ability to teach and facilitate learning
• Demonstrate self-management, time management, and process management skills
• Demonstrate problem solving and performance analysis skills
• Ability to influence others (negotiating skills, persuasiveness, & tenacity to follow)
• Ability to promote, coordinate, and drive change
• DL NUMBER - Driver License, Valid and in State Required
• Bilingual in Spanish is a plus.

Physical and Environmental Requirements

The job requires significant domestic travel. As a result, the duties for this position occur in various places including, but not limited to an office environment, car dealerships, and semi-industrial settings. The associate will regularly be exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level for this position will vary and the associate may be exposed to loud noise levels.

Travel Requirements
50%

Join Us
The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at TalentAcquisition@friedkin.com. We celebrate diversity and are committed to creating an inclusive environment for all associates.

We are seeking candidates legally authorized to work in the United States, without Sponsorship.