Program Director I

Volunteers of America Greater New York
90,000 USD-90,000 USD
life insurance, paid time off, tuition reimbursement, retirement plan
United States, New York, Bronx
Nov 14, 2025
Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program. We are in search of new talent in the following position... *Position:* *Program Director I* The Program Director I is responsible for the strategic and day-to-day oversight of three programs serving survivors of domestic violence and human trafficking: two Rapid Rehousing Program One Rapid Rehousing for domestic violence and intimate partner violence (HUD-funded), a Human Trafficking Program (OVC-funded) and a Transitional Housing Program (OVW-funded). This role ensures high-quality, trauma-informed service delivery, contract compliance, and achievement of performance outcomes across all programs. The Program Director provides leadership to program staff, oversees fiscal and operational management, and ensures services are aligned with evidence-based practices and funder requirements. The Paloma Project- Based out of VOA-Greater New York's Economic Empowerment Center, provides trauma-informed, housing-focused support to survivors of domestic violence, intimate partner violence, and human trafficking. The program offers scattered-site transitional housing and rapid rehousing assistance, with individualized service coordination to promote housing stability, safety, and long-term independence. Location: Bronx, NY, 10455 Minimum Qualifications: Bachelor's degree in Social Work, Public Administration, Human Services, or a related field required, master's degree preferred. Minimum of 5 years' experience in program management, including supervision of staff and contract oversight. Demonstrated success managing multiple grants or contracts with diverse funding streams. Experience working with survivors of domestic violence and/or human trafficking, preferably in housing or case management programs. Strong understanding of trauma-informed care, harm reduction, and survivor-centered practices. Excellent organizational, communication, and problem-solving skills. Proficiency in data systems such as HMIS, AWARDS and Microsoft Office Suite, etc. Program Director I Principal Responsibilities: Program Oversight & Contract Compliance Manage daily operations of three distinct programs ensuring compliance with Housing Urban Development (HUD), Office of Violence Against Women (OVW), and Office of Victims of Crimes (OVC) regulations and guidelines. Monitor and ensure adherence to performance-based contract requirements, quality assurance metrics, and client outcome goals. Develop and implement policies, workflows, and tools to improve service delivery and reporting efficiency. Supervision & Team Development Supervise a multidisciplinary team including outreach, case managers, housing specialists, and program support staff. Provide regular supervision, coaching, and performance evaluations to foster a supportive and accountable team culture. Facilitate training, team meetings, and professional development opportunities aligned with program goals. Data Management & Reporting Oversee data collection, documentation, and reporting processes in HMIS and other funder databases. Analyze data to track progress toward goals and prepare timely reports for internal stakeholders and funders. Partnerships & Community Engagement Build and maintain collaborative partnerships with community organizations, housing providers, law enforcement, and service networks to support client needs and program sustainability. Represent the agency in funder meetings, community coalitions, and advocacy forums related to domestic violence and human trafficking. Budget & Fiscal Management Monitor program budgets in collaboration with finance staff to ensure responsible use of funds and accurate billing. Assist with grant renewals, audits, and preparation of budget modifications and justifications as required by funders. Review and approve the temporary financial assistance packages (TFA), to ensure accuracy and they are paid for the intended need/purpose and the correct provided. Ensure clients' rent is paid on time. Track rental assistance and all payments made on behalf of clients to ensure programs is on budget. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary. To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!