Manager, Solution Delivery and Quality

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

The Manager, Solution Delivery and Quality plays a key leadership role in driving the successful execution of digital products and enterprise solutions. This individual oversees a multidisciplinary team-including Product Owners, Scrum Masters, UI/UX Designers, and Quality Assurance Analysts-to ensure that business objectives are translated into high-quality, user-focused, and technically sound solutions.

This position requires a strategic leader who can balance people management, process optimization, and cross-functional collaboration, ensuring alignment between business needs, delivery strategy, and technical execution.
Key Responsibilities
Team Leadership & Management
* Lead and mentor a diverse team of Product Owners, Scrum Masters, UI/UX Designers, and QA professionals.
* Foster a culture of accountability, collaboration, innovation, and continuous improvement.
* Conduct regular 1:1s, performance reviews, and professional development planning.
* Support career growth through coaching, skills development, and cross-functional exposure.
Strategic Planning & Delivery
* Collaborate with senior leadership to define and execute the solutions roadmap aligned with company strategy.
* Oversee project and product delivery timelines, ensuring milestones are met within scope and budget.
* Apply Agile and lean methodologies where appropriate to enhance productivity and product quality, while recognizing that not all initiatives benefit from a strictly Agile approach.
* Partner with Engineering and Business stakeholders to ensure alignment between technical feasibility and customer needs.
Operational Excellence
* Establish and refine processes, standards, and best practices across solution delivery, UX design, and QA disciplines.
* Define and monitor KPIs, success metrics, and reporting frameworks for project performance and team health.
* Lead risk management and escalation processes for project and product delivery.
* Promote cross-functional collaboration between design, product, and development teams to enhance delivery outcomes.
Stakeholder Management
* Serve as the primary liaison between business units, solution delivery teams, and technology leadership.
* Translate complex business requirements into actionable development initiatives.
* Communicate project status, priorities, and challenges effectively to senior leadership and stakeholders.

Preferred Qualifications

* Minimum 3 years of people management experience leading cross-functional teams.
* Proven experience working in Agile/Scrum environments, with the ability to adapt frameworks to fit project needs.
* Familiarity with tools such as Jira, Figma, and QA automation frameworks.
* Deliver software solutions that meet quality, time, and business goals.
* Build a high-performing, motivated, and engaged multidisciplinary team.
* Drive continuous improvement in delivery processes and cross-functional collaboration.
* Strengthen the alignment between business strategy, customer experience, and technical implementation.

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