Technology Infrastructure Cloud Engineer

The Technology Infrastructure Cloud Engineer is responsible for designing, building, and maintaining cloud-based and on-premises infrastructure solutions that support the organization's business applications and IT operations. This role focuses on Azure platform engineering, including VM builds, Azure Files migrations, Azure Virtual Desktop (AVD) performance, and cloud networking. The engineer will also assist in automation, process improvement, cost management, and supporting DevOps initiatives. The role requires strong collaboration with senior engineers, application teams, and security to ensure systems are reliable, secure, and optimized for performance and cost.

This is a full time, salaried position with the ability to work remotely, remote/office hybrid, or full-time in an office based in the United States.

Application deadline: Our team will begin reviewing applications immediately, and interviews will be scheduled with qualified candidates on a rolling basis. The application process will remain open until we have received a robust pool of qualified candidates. Once we have identified suitable individuals, we may close the application process without prior notice. We appreciate the time and effort invested by all applicants and will carefully consider each submission.

Cloud Infrastructure (Azure)

• Build, configure, and standardize Azure Virtual Machines (VMs) in alignment with company templates and best practices.
• Manage and migrate Azure Files, ensuring availability, access control, and performance optimization.
• Support and enhance Azure Virtual Desktop (AVD) environments, with special focus on GIS and CAD user workloads.
• Implement and test Azure Backup and Restore processes to meet RPO/RTO requirements.
• Perform Azure Network troubleshooting (VNets, NSGs, routing, VPN, ExpressRoute, etc.).
• Support Infrastructure as a Service (IaaS) deployments and automation using ARM, Bicep, or Terraform templates.

On-Premises and Hybrid Infrastructure

• Support on-prem server administration, including Windows Server builds, patching, and lifecycle management.
• Maintain hybrid integrations between on-prem systems and Azure.
• Ensure all systems are up-to-date with security patches and comply with corporate policies.

Operations and Support

• Provide tier level 2-3 support for infrastructure issues and incidents.
• Assist the Sr. Infrastructure Cloud Engineer in architecture design, documentation, and operational improvements.
• Participate in backup recovery testing, capacity planning, and performance tuning.
• Support DevOps pipelines and deployments as needed.

Optimization and Governance

• Contribute to process improvement and automation of repetitive tasks (PowerShell, Azure Automation, etc.).
• Produce and maintain cost reporting for Azure services; identify opportunities for optimization and right-sizing.
• Ensure compliance with organizational security, governance, and operational standards.

ArcGIS Enterprise Support & Administration

Server Maintenance

• Plan and apply ArcGIS Server, Portal, and Data Store updates/patches with IT coordination.
• Validate compatibility, document versions, and perform post-patch testing.

User & Account Management

• Create, configure, and manage GIS user accounts, roles, and licenses.
• Handle account terminations, content transfers, and archival.

Certificates & Security

• Monitor and renew SSL certificates for Portal, Server, and Web Adaptors.
• Enforce HTTPS and role-based access; integrate with AD/SSO as needed.

Backup & Recovery

• Schedule and validate regular backups; perform test restores.
• Document recovery steps for disaster recovery readiness.

Monitoring & Optimization

• Track system performance, logs, and alerts.
• Tune services, caching, and pooling for optimal performance.

Documentation & Collaboration

• Maintain configuration and change documentation.
• Collaborate with IT and GIS teams; provide Tier 2/3 support and training.

Planning & Improvement

• Assess and enhance system performance, scalability, and new feature adoption.

Required

• University degree or college diploma in Systems Administration, Network Engineering, or equivalent experience
• 3+ years of experience in cloud infrastructure engineering (Azure preferred).
• Hands-on experience with Azure IaaS, Azure Files, and AVD.
• Strong knowledge of Windows Server, Active Directory, Group Policy, and networking fundamentals.
• Proficiency in PowerShell scripting and automation.
• Experience with backup/restore operations and disaster recovery planning.
• Understanding of DevOps concepts and CI/CD pipelines (e.g., Azure DevOps).

Preferred

• Azure certifications (e.g., AZ-104, AZ-305, or AZ-700).
• Experience with infrastructure-as-code tools (ARM/Bicep/Terraform).
• Familiarity with GIS or CAD workloads in virtual environments.
• Basic understanding of Linux and container technologies (optional).

Performance Expectations

• Consistently deliver reliable and secure infrastructure solutions that meet SLA targets.
• Demonstrate proactive problem-solving and ownership of assigned systems.
• Collaborate effectively with senior engineers and cross-functional teams.
• Drive efficiency through automation and process improvement.
• Contribute to documentation, standardization, and continuous learning within the team.
• Monitor and report on cloud usage and cost optimization opportunities.

SWCA Environmental Consultants is a growing employee-owned firm, providing a full spectrum of environmental services. With offices across the United States, SWCA is one of the largest environmental compliance firms and ranks amongEngineering News-Record'sTop 200 Environmental Firms.

If you would like to contact SWCA regarding the accessibility of our website or need assistance completing the online application process due to a disability, please emailaccommodations@swca.comor call 1-480-581-5378. This contact information is for disability accommodation requests only. All other inquiries will not receive a response.

SWCA is committed to salary equity and salary transparency for all its employees. In alignment with this commitment, SWCA posts good faith pay ranges on all its advertised job postings to promote pay equity and transparency.

An employee in this Corporate based position can expect a salary between $79,747-$117,514/year. Actual pay within this range may depend on experience, qualifications, geographic location, client requirements where applicable, and other factors permitted by law. Regular-status employees are also eligible for performance bonuses. Candidates are also encouraged to consider SWCA's Total Rewards package, which includes a competitive benefits package (https://www.swca.com/careers/benefits-wellness/), forward-thinking workplace flexibility, outstanding corporate culture, award-winning career development, and more.

EOE - women, minorities, individuals with disabilities, and veterans are encouraged to apply.

At SWCA Environmental Consultants, we celebrate diversity and are committed to creating an inclusive work environment. We strongly encourage candidates from all backgrounds, including those with diverse experiences and veterans, to apply. We believe that a diverse and inclusive workforce enhances creativity, innovation, and overall organizational success.

SWCA continues to invest deeply in career development programs, delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCA's continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within, where possible, providing our existing employees with compelling opportunities to advance their careers.

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