Patient Access Scheduling Supervisor

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The Patient Access Scheduling Supervisor oversees staff scheduling and coverage across all Patient Access departments at both hospital locations. This role provides direct supervision of float pool, PRN, and second-position staff, ensuring appropriate coverage for scheduled and unscheduled absences, peak volumes, and training overlap. The Supervisor manages on-call rotation schedules, utilizes Shift Wizard for schedule management and transparency, and works to maintain compliance with corporate policies, departmental standards, and regulatory requirements while supporting staff satisfaction and patient-centered service.

Minimum Requirements

• Bachelor's degree or equivalent combination of experience and education
• Demonstrated knowledge of staff scheduling in a healthcare environment
• Experience supervising or scheduling staff in Patient Access or a related department
• Good organizational and analytical skills
• Effective verbal and written communication skills

Preferred Qualifications

• Knowledge of database, scheduling, payroll, and time and attendance applications (shift wizard experience preferred)
• Experience with float pool or multi-site scheduling