Sr Business Systems Analyst-Oracle

Join Starkey as a Senior Business Systems Analyst - Oracle and play a key role in transforming how technology drives our business. You'll lead Oracle E-Business Suite initiatives across order management, manufacturing, and materials, designing scalable solutions that streamline operations and deliver real impact. If you're passionate about turning complex business needs into powerful Oracle solutions, this is your opportunity to make a difference.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.

Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible.

We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart: https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

JOB SUMMARY DESCRIPTION / PRIMARY PURPOSE OF JOB

The Senior Business Systems Analyst - Oracle serves as a key functional and technical liaison between business stakeholders and IT, specializing in Oracle E-Business Suite (EBS) and related applications. This role is responsible for leading the analysis, design, implementation, enhancement, and ongoing support of Oracle business systems across order management, manufacturing, materials management, and related domains. The position drives cross-functional collaboration to optimize business processes, ensure system alignment with strategic goals, and deliver high-impact solutions with minimal supervision.

JOB RESPONSIBILITIES/RESULTS

Oracle Application Leadership

• Lead configuration, testing, deployment, and support of Oracle EBS modules in alignment with business goals and compliance requirements.
• Own the solution lifecycle for Oracle modules such as Order Management, BOM, WIP, Inventory, Purchasing, and others.
• Coordinate technical and functional activities across multiple Oracle modules to support business operations and continuous improvement.

Business Analysis & Requirements Management

• Analyze business processes and translate strategic and operational needs into functional and technical requirements.
• Facilitate requirements gathering sessions, process mapping, gap analysis, and system design workshops with key stakeholders.
• Prepare detailed documentation including use cases, data flow diagrams, functional specs, and configuration guides.

Cross-Functional Project Leadership

• Serve as lead analyst or workstream lead on cross-functional Oracle implementation or enhancement projects.
• Manage task execution, timelines, and deliverables, ensuring alignment with project objectives and stakeholder expectations.
• Drive Oracle module integrations, upgrades, and process standardization efforts across departments.

Production Support & Continuous Improvement

• Provide Tier 2/3 functional support for Oracle application issues; lead root cause analysis and resolution efforts.
• Identify system inefficiencies and recommend scalable solutions to improve reliability and performance.
• Conduct impact analysis of change requests and lead testing efforts (unit, integration, UAT).

Stakeholder Engagement & Communication

• Act as a strategic advisor to business units, fostering collaboration and ensuring Oracle system capabilities align with organizational priorities.
• Build relationships with internal stakeholders and third-party consultants or vendors.
• Present solutions, findings, and recommendations to senior leadership in a clear and professional manner.

Training & Knowledge Management

• Develop and deliver training to end-users and other analysts on Oracle functionality and best practices.
• Mentor junior analysts and share Oracle domain expertise across the team.

Additional Responsibilities

• Support data migration, reporting (e.g., Discoverer or BI Publisher), and PL/SQL query execution as needed.
• Maintain documentation and system knowledge base in compliance with audit and regulatory standards.

JOB REQUIREMENTS

Education

• Bachelor's degree in Business Administration, Supply Chain, Engineering, Computer Science, or a related field required.
• Equivalent professional experience may be considered.

Experience

• Minimum 5-7 years of experience as a Business Systems Analyst with deep Oracle E-Business Suite functional knowledge.
• At least 3-5 years of direct, hands-on experience with three or more of the following Oracle modules:
  
  
  
  • Order Management, Configurator, Bills of Material, Work in Process, Depot Repair, Install Base, Service Contracts, Inventory, Purchasing, Engineering, MRP, Quality, Advanced Supply Chain Planning (ASCP), or CRM.
    
    
  
  
  
  
• Experience in leading projects, managing business process change, and user adoption strongly preferred.

Knowledge / Technical Requirements

• Strong understanding of Oracle EBS data structures, workflows, and business processes.
• Familiarity with PL/SQL and ability to perform basic queries and troubleshooting.
• Proficient in Oracle reporting tools (e.g., Oracle Discoverer, BI Publisher, OTBI) and relational databases.
• Proficient with Microsoft Office Suite, including Excel, Visio, and Project.
• Experience working in a discrete or custom manufacturing environment highly desirable.
• Working knowledge of integration tools and techniques is a plus.

Competencies, Skills & Abilities

• Strong leadership and influencing skills across departments and levels.
• Excellent analytical and troubleshooting skills with the ability to work independently on complex issues.
• Strong project management capabilities; able to drive tasks from concept to execution.
• Ability to balance multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills, including the ability to simplify complex concepts for non-technical audiences.
• High attention to detail and commitment to delivering quality, scalable solutions.
• Collaborative mindset and ability to work cross-functionally with both technical and non-technical teams.

Salary and Other Compensation:
The target pay rate for this position is between $103,180 - $140,700 annually. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401 (k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid time off, 8 days/hours of paid sick and safe time, and 6 paid holidays annually.

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