PSR - Patient Services Representative - Neuro - Oncology and Radiation Oncology clinic

General Description:

Under immediate supervision, registers, classifies, admits, and schedules appointments for patients.

Essential Responsibilities:

Responsibilities listed in this section are core to the position.Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Interviews patients and responsible parties to obtain personal, demographic and financial information required for the registration of patients.

• Serves as hospital systems intake.

• Schedules appointments following appropriate procedures and guidelines.

• Directs the flow of patients and visitors through the use of the hospital information system.

• Gives information of a general nature regarding access to the hospital, general operating procedures, etc., to patients and visitors.

• Directs patients and visitors to appropriate sources for other inquiries.

• Reviews registrations, admissions, and appointments for accuracy.

• Receives physician's orders to admit, register or schedule a patient.

• Collects money and issue receipts for hospital services rendered.

• Maintains various reports and logs as appropriate.

General Responsibilities:

• Performs other duties as assigned.

Minimum Qualifications:

Education: High School Diploma or GED required.

Experience: 0-3 years of general office experience required.

Licensure/Certifications/Registrations Required: None required.

Knowledge, Skills and Abilities:

• Knowledge of spelling, punctuation and grammar and of basic mathematics.

• Skill in establishing and maintaining effective working relationships with others.

• Skill in following verbal and written instructions.

• Typing/keyboarding skills sufficient to meet the requirements of the position.

• Excellent computer skills.