Training Manager

We are seeking an experienced and strategic Training Manager to lead the design, implementation, and ongoing management of company-wide training initiatives. This individual will oversee the full training function, including new hire orientation, skills development, compliance training, and campaign rollouts. The Training Manager will guide a team of training professionals, collaborate with leaders across departments, and ensure the delivery of high-quality, engaging, and impactful training programs that align with organizational goals.

POSITION SUMMARY:

The Training Manager is responsible for managing all aspects of training and development across the organization. This includes overseeing the training department, developing content, coordinating company-wide initiatives, and ensuring employees are equipped with the knowledge and skills necessary to succeed in their roles. The ideal candidate will bring proven leadership, instructional design expertise, and the ability to translate business objectives into effective learning strategies.

KEY RESPONSIBILITIES:

• Provide leadership, direction, and vision for the Training department to ensure learning initiatives support organizational goals.
• Oversee the design, development, and delivery of training content for new hire orientation, compliance, professional development, and campaign rollouts.
• Develop and implement a company-wide training strategy that fosters continuous learning and employee growth.
• Ensure training programs are engaging, measurable, and aligned with adult learning principles and industry best practices.
• Collaborate with executives and department leaders to assess training needs, set priorities, and implement solutions that drive performance and efficiency.
• Lead and mentor training staff, including trainers, instructional designers, and coordinators, while fostering a collaborative, high-performing culture.
• Manage training schedules, resources, and logistics to ensure timely delivery of learning initiatives.
• Measure and report on training effectiveness through metrics, feedback, and performance outcomes.
• Oversee vendor selection, contract negotiation, and management for external training providers, platforms, and tools.
• Develop and manage the training department budget, ensuring cost-effective program delivery.
• Stay current with learning trends, technologies, and best practices to continuously improve training delivery methods (e.g., e-learning, blended learning, workshops).
• Ensure compliance with regulatory and organizational training requirements.

KEY SKILLS:

• Proven leadership in developing and executing company-wide training strategies that align with organizational goals.
• Expertise in instructional design, adult learning principles, and the creation of engaging, measurable training programs (e.g., new hire orientation, professional development, compliance, and campaign rollouts).
• Strong ability to collaborate with executives and department leaders to assess training needs, set priorities, and deliver effective solutions that improve performance and efficiency.
• Skilled in mentoring and leading training staff while fostering a collaborative, high-performing culture.
• Demonstrated strength in managing training schedules, resources, and logistics to ensure timely and effective program delivery.
• Proficiency in evaluating training effectiveness using metrics, feedback, and performance outcomes to drive continuous improvement.
• Experience managing vendors, negotiating contracts, and overseeing training platforms, tools, and external providers.
• Strong organizational, time-management, and budget management skills with the ability to deliver cost-effective training solutions.
• Knowledge of emerging learning technologies and best practices, with experience applying e-learning, blended learning, and other modern training delivery methods.
• Excellent communication and presentation skills with the ability to engage employees at all levels of the organization.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Organizational Development, or related field preferred.
• 5+ years of progressive experience in training and development, with at least 2+ years in a leadership role.
• Demonstrated experience developing and delivering training programs for diverse audiences.
• Proven track record of managing training projects, budgets, and vendor relationships.
• Familiarity with compliance training requirements and organizational learning standards.

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting.
• Perform repetitive tasks such as typing and clicking.
• Must be able to lift and move light items up to 20 pounds at times.
• Must be able to bend, reach, push, pull, lift, and sit.

The physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS:

The company offers a comprehensive benefits package including:

• Medical, dental, and vision.
• Voluntary life, accident, critical illness, hospital indemnity, and short-term disability.
• Vacation, sick and floating holidays.
• Employee assistance program.
• Paid parental leave.
• 401(k) retirement plan.

DISCLAIMER:

This is not meant to be an all-inclusive list of duties and responsibilities for this position but constitutes a general definition of the position's scope and function.

EQUAL OPPORTUNITY EMPLOYER:

We are an equal opportunity employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

If you require a reasonable accommodation to complete the application or interview process, please contact us at dl-human-resources@caseopp.com.