Training Development Specialist

At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We are constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It is how and why we engage the best and brightest talent to continue propelling our shared success into the future.

LOCATION: Rochester, NY & Chili, NY

SUPERVISOR: Training Manager

SUMMARY: The Training Development Specialist is responsible for partnering with the COE Leadership Team and employees to formulate, develop and implement a consistent training program in compliance with all APC manufacturing, safety, and quality requirements to facilitate and improve employee proficiency at job-related tasks.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Assess employees against training requirements in order to identify training gaps and implement necessary improvements to address gaps.
• Responsible for scheduling and updating training assignments to ensure COE locations maintain training compliance for standard operating procedures, work instructions and related documents and all necessary material are incorporated into trainings and overall job performance.
• In partnership with Human Resources, leads new hire onboarding training.
• Responsible for handing off new hires to Department Managers.
• Works with Process Instructors and Level 2 Trainers to create and track all JQS documents.
• Partners with Process Instructors to assist in the success of the new hire experience.
• Conduct audits and evaluates the effectiveness of training to ensure operators are performing operations that meet requirements in partnership with Process Instructors and Level 2 Trainers.
• Develops and maintains training metrics to drive performance improvements. Collects and provides training key performance indicators (KPI's) in order to analyze data metrics to support continuous improvement. Reports to Training Manager with key metrics on a regular basis.
• Establishes levels of job proficiency, ensures implementation, and maintains current training records.
• Trains and teaches all new and existing employees in hands-on training and techniques associated with composite manufacturing procedures.
• Identifies areas for training and developing items including, but not limited to, written and pictorial work instructions, online modules, workshops, instructional videos, and one-on-one training sessions. Identifies the best training practices and implements into the training programs.
• Works with Level 2 to troubleshoot processes and procedures resulting from training that is ineffective and partners with appropriate departments to instill necessary changes in training and operations.
• Maintain files of training materials and of all training conducted; maintain the ability to produce training records as required for audits.
• Responsible for tracking and ensuring the New Supervisor training modules are completed.
• Develops training curriculum and selects appropriate training method (on the job training, classroom, e-learning, simulations, one-on-one) that fulfills training objectives as outlined by the business.
• Designs, develops, and maintains training materials and educational aids such as e-courses, presentations, examinations, and reference materials based on the business needs.
• Confirms project requirements by reviewing program objective, input data and output requirements with subject matter experts. Maps out training plans, designs, and develops training programs for hourly operations employees.
• Teaches groups of employees in a classroom or live online setting to fulfill training objectives. This includes APC Academy requirements.
• Required to work outside of standard business hours to resolve issues or complete special projects as needed.
• Performs all other duties as assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree from four-year college or university, three years related experience and/or training, or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, and handle or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear.

The employee will be required to regularly, occasionally, and frequently lift and/or move various weights per their machine/department requirements, not to exceed 50 pounds at any site. You will be referred to your site-specific lifting policy. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.

If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: talentacquisition@americanpackaging.com.