Pre-Production Clerk

Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. (occasional overtime required)
Compensation: $18.00-$18.50 per hour
Status: Non-Exempt / Non-Exclusive

The Pre-Production Clerk is responsible for accurately reviewing, processing, and maintaining prescription (Rx) orders to ensure timely and error-free workflow throughout the lab. This role requires strong attention to detail, communication skills, and the ability to collaborate effectively within a team environment.

• Review and process Rx orders according to established procedures.

• Make necessary corrections to Rx orders and communicate updates or questions to origin labs via phone or email.

• Monitor and respond to warning messages on the data entry screen.

• Enter alphabetic, numeric, or symbolic data from source documents into the system following on-screen formats and coding requirements.

• Verify accuracy by comparing entered data against source documents.

• Maintain a clean, organized workstation and ensure all materials are properly handled.

• Print Rx tickets, fold them, and place them in the appropriate job trays.

• Move job trays to the next production station and return used trays to the lens preproduction area.

• Communicate with other HOYA labs regarding Rx order corrections or job status inquiries.

• Answer inbound calls from HOYA labs and provide updates or assistance as needed.

• Perform end-of-day close-down procedures and archive work as assigned.

• Recalculate Rx jobs or send them to the server when necessary.

• Send daily reports and communications to management and lab teams.

• Cross-train and assist in other areas of the lab when required.

• High School Diploma or equivalent required.

• Strong attention to detail and accuracy.

• Excellent communication and teamwork skills.

• Ability to follow company policies, procedures, and work instructions.

• Capable of understanding and interpreting basic job work tickets.

• Willingness to work overtime or flexible shifts as needed.

This job description is non-exclusive. Duties and responsibilities may be added, removed, or modified at any time at the discretion of management. The ability to communicate openly and work collaboratively as part of a team is essential to success in this role.

By applying to this job and providing your mobile number, you are agreeing to receive an initial text from Hoya Vision Care, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.