Programmer Analyst

PURPOSE SUMMARY. Analyze business requirements, design, develop, test, deploy, and maintain software applications and their integrations. Ensure technological solutions align with business goals, improve efficiency, and provide reliable performance. Research, design, document, and modify software specifications while collaborating with business stakeholders throughout the software development lifecycle.

ESSENTIAL DUTIES.

1. Strategy and Planning

• Meet with stakeholders, system owners, and end users to develop business requirements, objectives, deliverables, and specifications for assigned projects.

• Translate business requirements into detailed technical specifications, design documents, and project plans including scope, schedule, and implementation.

• Analyze existing systems and procedures to identify areas for improvement, automation, or new development.

• Create and maintain comprehensive technical documentation, including system specifications, design diagrams, code comments, and user manuals.

• Participate in software reviews, planning sessions, and client meetings.

• Research and evaluate new tools, technologies, and best practices to enhance software systems and development processes.

2. Acquisition and Deployment

• Collaborate in the design, development, and deployment of new applications and enhancements to existing applications according to established specifications and coding standards.

• Write and code software applications and integrations according to specifications.

• Write scripts to enhance functionality and performance of applications as necessary.

• Install server software products as required.

• Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts.

• Liaise with vendors to implement new software products or systems and resolve adaptation issues.

• Recommend, schedule, and perform software improvements and upgrades.

• Create and manage system integrations and process automation solutions.

• Develop user-friendly interfaces and ensure a positive user experience.

• Conduct unit, integration, and system testing to ensure software reliability, functionality, and performance and meet quality standards and user expectations.

3. Operational Management

• Liaise with network administrators, systems analysts, and software engineers to resolve problems with existing software systems, new products, or new integrations.

• Develop data reports according to specifications and in collaboration with Subject Matter Experts.

• Work with the Training Specialist to develop and maintain user training and guidelines.

• Monitor the operation of assigned programs and systems, diagnosing and correcting errors in logic, coding, and data.

• Provide ongoing technical support to end-users, troubleshoot issues, and implement enhancements.

• Implement application and program updates and ensure minimal disruption to ongoing business operations.

• Generate reports on application performance, project status, and other relevant metrics for management and team members.

• Identify and propose improvements to existing applications, processes, and workflows.

ADDITIONAL DUTIES. Perform 24-hour on-call. Other duties as assigned.

QUALIFICATIONS.

A. Education. Associate's degree from an accredited college or university in Computer Science, Information Technology, Software Engineering, or a related field.

B. Experience. Two (2) years of experience in programming, systems analysis, and software development in a complex computer and information system environment.

C. Education/Experience substitution. In accordance with County Policy.

D. Licenses/Certifications. Valid driver’s license. Must maintain a valid driver’s license and an acceptable driving record in accordance with County policy. Certifications in Capability in Business Analysis (CCBA), Oracle Certified Professional, Java Programmer, Python Programming (PCAP), Certified Scrum Developer (CSD), Secure Software Lifecycle Professional (CSSLP), Comp TIA Data+/Security+) are preferred. Any other related Comp TIA, Project Management, or Microsoft certifications are a plus.

E. Other (e.g., post-offer medical exam, polygraph, background check, driver’s license record, etc.). Must pass NCIC background and driving record check.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION: