Director, IKC Clinical Programs

Posting Date

DaVita Integrated Kidney Care (DaVita IKC) is one of the largest end-to-end kidney care providers; we manage $5.5B+ in annualized medical spend through value-based partnerships. We provide comprehensive care and complex chronic condition management to 80k+ patients nationwide, whether they are in the early stages of kidney disease, transitioning to dialysis, seeking a kidney transplant or receiving life-sustaining dialysis.

This Director-level role is tasked with advancing IKC's value-based care programs, focusing on developing nurse practitioner-led interventions that improve patient care, clinical collaboration, operational efficiency, and cost-effectiveness. The ideal candidate will be highly organized, self-driven, and comfortable operating independently in ambiguous environments. This position will lead process improvements, drive strategic initiatives, and work closely with product and clinical teams to boost NP efficacy, advance care team integration, and deliver measurable outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic Leadership & Value-Based Care

• Drive IKC's value-based care priorities by creating and scaling NP-specific interventions to reduce total cost of care, improve clinical outcomes, and enhance patient experience.
• Actively support advancement of IKC programs by driving strategic projects focused on care delivery transformation: improving patient care, enhancing care team collaboration, and optimizing NP efficiency.

Cross-Functional & Stakeholder Collaboration

• Collaborate across clinical operations, analytics, product, and innovation teams to co-design workflows, pilot NP-led initiatives, and implement scalable models.
• Align with product development teams to ensure solutions meet clinical needs and drive adoption at scale.

Process Improvement & Change Management

• Employ process improvement methodologies to re-engineer clinical and operational workflows, addressing gaps and improving efficiency.
• Lead change management efforts to ensure NP interventions and operational solutions are adopted smoothly and sustainably.

Program Design, Experimentation & Execution

• Establish, test, measure, and refine pilot programs utilizing NP-led strategies across IKC workflows, including KPIs, charters, and ROI evaluations.
• Leverage analytics to monitor performance, extract insights, and iterate program design.

Executive Communication & Influence

• Produce compelling executive-level communications: presentations, dashboards, and briefings that drive alignment and accountability.
• Serve as a persuasive thought partner and advisor to senior leadership and external stakeholders.

Team Leadership & Cultural Impact

• Provide leadership to cross-functional project teams-fostering accountability, inclusion, continuous improvement, and results-focus.
• Model and uphold DaVita's Village culture and values, including service excellence, integrity, and fulfillment.

MINIMUM QUALIFICATIONS

• Healthcare Experience: Minimum of 5 years in the healthcare sector, with experience in clinical operations, healthcare strategy, or value-based care environments.
• Education:Bachelor's degree required; MBA preferred.
• Operational Skills: Strong background in process improvement, strategic frameworks, and planning within healthcare.
• Stakeholder Management: Proven ability to work across diverse teams and navigate competing priorities.
• Personal Attributes: Highly organized, self-motivated, disciplined, and capable of working autonomously.
• Ambiguity & Change Management: Comfortable leading in rapidly evolving, ambiguous environments.
• Executive Communication: Exceptional presentation and storytelling skills, capable of influencing senior and executive-level audiences.
• Results-Oriented: Demonstrated track record of delivering measurable impact through clinical or operational strategies.

ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION

• Commitment to and role model of DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions
• Willingness and desire to foster a positive, fulfilling work environment
  • Demonstrated ability to balance department efficiency and field service excellence
  • Willingness to assist teammates in order to achieve departmental goals
  • Demonstrated strengths in leadership skills
• Demonstrated aptitude for coaching, mentoring, training, and developing teammate performance and skills
  • Ability to maintain open and clear communication with teammates
• Demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives
• Strong analytical skills with the ability to seek underlying assumptions through probing, questioning, and listening

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits:Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family:Family resources, EAP counseling sessions, accessHeadspace , backup child and elder care, maternity/paternity leave and more
• Professional development programs:DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
• #LI-MS4

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.