Administrative Assistant 1

Genesis10 is currently seeking an Administrative Assistant with our client in Phoenix, AZ. This is a 12 month + contract. This is a hybrid position that requires 3 days a week in the office, maybe more if needed.

Compensation: $25.00 - 30.00 per hour.

Responsibilities:

• Maintains direct contact with customers before and/or after the sale.
• Supports the sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue(s).
• Works with various departments to meet maintenance services sales goals.
• Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management.
• Observe and execute the service business processes and procedures, including maintaining accurate records of service activities, reports, and feedback, etc.
• Follow the defined SOX (Sarbanes-Oxley Act) business processes to collect the billable and contract revenues to achieve the quarterly and yearly targets.
• Reduce the billable collection cycle time to meet business goals and maintain and update the customer information and install base in SAP CRM.
• Concentrate support and work commitment during peak activities, such as at the end of corporate fiscal periods.
• Provides administrative support to department managers and generates reports for management review.
• Provide spares backlog reports to key customers and internally to Management showing correct revenue data in a timely manner.
• Create quotation and generate billing.
• Ensure exceptional customer service through professional communication.
• Manage any other projects and tasks that are assigned by business management or by your supervisor.

Requirements:

• High school diploma or equivalent, associate or bachelor's degree preferred.
• Min 2-3 years of experience in administrative support, order management or related field.
• Experience with order management software.
• Strong organizational skills with attention to detail.
• Proficient in Microsoft office (excel, word, outlook).
• Excellent verbal and written communication.
• Very good problem-solving skills, able to handle multiple priorities effectively.
• Ability to work independently and as part of a team in a fast-paced environment.
• Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

Pay rate is $30.00 hourly.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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