Human Resources Intern

Company



American Modern Insurance Group



Location



Cincinnati
, United States

About Us:

American Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential property - such as manufactured homes and specialty dwellings - and the recreational market, including boats, personal watercraft, classic cars, and more. We provide specialty product solutions that cover what the competition often can't.

Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of Munich Re's Global Specialty Insurance division.

American Modern has consistently been recognized as a top workplace, earning the #3 spot in Cincinnati and being named a Top Workplace in Greater Cincinnati for over 10 years in a row. Additionally, we have been named a Top Workplace USA since 2020. We're proud of our commitment to fostering a positive and supportive work environment, and we're excited to welcome interns summer of 2026.

Internship Program:

We are seeking highly motivated and talented individuals to join our summer internship program. As an intern with American Modern, you will gain practical experience, build professional relationships, and contribute to the success of our organization.

Why Intern with American Modern?

• Gain Practical Experience: Immerse yourself in a 12-week summer program designed to equip you with hands-on experience in the insurance industry.
• Networking Opportunities: Connect with our CEO, senior leaders, experienced team members, and fellow interns to build lasting professional relationships.
• Flexible Work Environment: Enjoy the flexibility of a hybrid work setup, balancing work and personal responsibilities effectively.
• Professional and Personal Growth: Engage in opportunities tailored to enhance your professional and personal development, preparing you for a fulfilling career.
• Community Outreach: Participate in volunteer activities contributing to social responsibility and making a positive impact.

American Modern have several internship opportunities in the Human Resources area. Apply today if any of the below internships sound exciting to you!

Customer Service - Change Management

The Customer Service Intern will support Customer Service' change management and transformation initiatives. This role offers hands-on experience in a dynamic environment, contributing to key projects aimed at improving processes, driving organizational change, and supporting strategic transformation projects. Candidates must be organized, communicative, and eager to learn about how structured change management supports business evolution and projects.

Key Responsibilities:

• Assist in the execution of change management plans, including stakeholder communications, training coordination, and readiness assessments
• Support project teams with specific transformation initiatives by tracking deliverables, preparing materials, and assisting with team coordination
• Document current and future state processes through process mapping, workflows, and standard operating procedures (SOPs)
• Conduct research and gather data to support transformation-related decision-making
• Attend project meetings and create meeting notes, summaries, and action item trackers
• Help maintain change and project documentation in shared repositories and collaboration tools
• Collaborate cross-functionally

Customer Service - Learning and Training

The Customer Service Intern will collaborate closely with both the internal and external training department sitting within Customer Service. In this role, the intern will use Articulate 360, Adobe Creative Cloud (Photoshop, Premier Pro, Audition) and Vyond Video Animation. Experience of these systems are preferred.

Key Responsibilities:

• Assisting in the development of monthly marketing video to be published to Marketing & Customer Service YouTube.
• Development of Town Hall Recap videos.
• Assistance of upkeep of Customer Service SharePoint.
• Assistance of upkeep of various E-Learning courses.
• Attend various consultation meetings and provide insight on recommended training modalities.
• Research and recommendations of new training software.

Qualifications:

• Currently pursuing a bachelor's degree in Business, Change Management, and Project Management
• Ability to work 40 hours per week for 12 weeks
• Confidence in use of MS Office 365 tools (Excel, Word, PowerPoint, Notes, Teams)
• Candidates must be local (Amelia, OH) and have reliable transportation due to the hybrid work schedule. Interns and will work in the office at least 2 days a week
• Applicants requiring employer sponsorship of a visa will not be considered for this position.

At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.