Scheduler Secretary, Surgery, Northside Hospital Duluth

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

SURGICAL SERVICES

1. Assists in the ongoing development and administration of hospital and department Quality Improvement program.
2. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injuryaccident to Manager.
3. Responsible for collecting and organizing patient documentation.
4. Schedules surgical procedures for the Operating Rooms for cases that have already occurred. Ensures case is accurately placed in all appropriate computer systems.
5. Resolves all post-case conflicts and works directly with other departments to ensure accuracy.
6. Telephones patients or physicians' offices daily to confirm appointments, where appropriate.
7. Maintains log of operative records, laser usage, Lithotripsy patients and implant log for all Northside Hospital surgical facilities.
8. Enters patient charges for both OR and Anesthesia.
9. Verifies the accuracy of entered data and corrects errors. May verify totals on documents such as reports and patient documentation.
10. May file, order supplies, answer phones, and take messages
    1. Schedules Pre-Surgical Assessment appointments for PSA. Ensures appointments are accurately placed in appropriate area and time slots.

MISCELLANEOUS

In addition to the duties listed above, all schedulers will be required to perform the following:

1. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injuryaccident to Manager.

1. Other duties as assigned by supervisor.

• One (1) year previous medical related clerical or related experience or an associate's degree.
• Typing requirements vary by department; see requisition for requirements.
• CPR certification may be required by department; see requisition for requirement.

PREFERRED

• Three (3) years previous experience in admissions or a scheduling environment.
• Demonstrated problem-solving skills
• Proficient in computerized input of data
• Good communication skills
• Fundamental knowledge and skill in utilization of computer application.
• Level of proficiency in the use and application of MS Office (Word, Excel, and PowerPoint) varies by department, see requisition for requirements.
• Medical terminology

SERVICE EXCELLENCE BEHAVIORAL EXPECTATIONS

• Demonstrates professionalism
• Practices respectfuland effective communication
• Anticipates and responds promptly to needs and requests of others
• Takes ownership and accountability for actions and behaviors in the workplace
• Demonstrates care and compassion for others
• Demonstrates commitment to co-workers