Human Capital Management (HCM) Strategy, Senior Project Manager, Vice President, New York City

Responsibilities:

As a Vice President, you will play a pivotal role in shaping the future of HCM through strategic project leadership and execution:

• Strategic Project Leadership & Execution:
  
  
  
  • Drive the end-to-end planning, execution, and successful delivery of complex, global HCM transformation initiatives, including those leveraging cutting-edge applications and AI.
  • Provide strategic oversight for project scope, timelines, budgets, and resource allocation, ensuring alignment with firm-wide objectives and maximizing ROI.
  • Apply advanced project management methodologies (e.g., Agile, Waterfall, Hybrid) to optimize execution, accelerate value delivery, and enhance employee experience.
  • Proactively identify, track, and resolve critical project dependencies, risks, and issues, implementing robust mitigation strategies to safeguard project success.
  • Orchestrate cross-functional teams, fostering collaboration, accountability, and high performance to achieve ambitious project milestones.
  
  
• Change & Adoption Management:
  
  
  
  • Design and lead comprehensive change management strategies to ensure seamless adoption and sustained impact of new HCM solutions across diverse employee populations.
  • Champion effective communication plans, articulating change impacts, benefits, and the evolving capabilities of new tools (e.g., AI chatbot) to all stakeholder groups.
  • Continuously monitor adoption rates, gather user feedback, and iterate on change strategies to maximize employee engagement and satisfaction.
  
  
• Stakeholder Engagement & Communication:
  
  
  
  • Cultivate and maintain strong, influential relationships with senior leaders, business partners, and key stakeholders across HCM and the broader firm.
  • Communicate project status, strategic insights, and critical decisions with clarity, precision, and transparency, fostering trust and securing executive buy-in.
  • Proactively manage stakeholder expectations, ensuring alignment and satisfaction throughout the project lifecycle.
  
  
• Risk & Resource Optimization:
  
  
  
  • Conduct thorough risk assessments, developing and implementing proactive strategies to minimize disruptions and ensure project resilience.
  • Strategically allocate and optimize project resources (human, financial, technological) to ensure efficient delivery and maximize operational efficiency.
  • Monitor resource utilization and performance, making data-driven adjustments to maintain optimal project velocity and achieve desired outcomes.
  
  
• Quality & Performance Oversight:
  
  
  
  • Establish and enforce rigorous quality standards for all project deliverables, ensuring they meet or exceed client expectations, regulatory requirements, and internal policies.
  • Define, track, and report on key performance indicators (KPIs), providing actionable insights into project health, outcomes, and the quantifiable benefits delivered.
  • Drive continuous improvement in project delivery processes and outcomes, leveraging lessons learned for future initiatives.
  
  

Qualifications:

Basic Qualifications:

• Bachelor's degree in Project Management, Business Administration, Finance, Technology, or a closely related field.
• Minimum of 7+ years of progressive experience leading complex, large-scale project and change management initiatives, preferably within the financial services industry or a similarly regulated, fast-paced environment.
• Demonstrated expertise in the full lifecycle management of AI and automation-driven solutions, encompassing conceptual design, strategic planning, successful implementation, and sustained adoption.
• Proven ability to strategically prioritize and manage a diverse portfolio of concurrent projects, consistently delivering on time, within budget, and exceeding stakeholder expectations.
• Exceptional organizational acumen and advanced time management capabilities, adept at navigating complex interdependencies and driving efficient execution across global teams.
• Proficiency with enterprise-grade project management platforms and collaboration tools.
• Superior executive-level written and verbal communication skills, with the ability to articulate complex concepts, influence diverse stakeholders, and present effectively to senior leadership.
• Highly analytical with advanced strategic problem-solving and critical thinking abilities, capable of identifying root causes, anticipating challenges, and developing innovative solutions.
• Proven ability to thrive both independently and as a collaborative leader within a matrixed organizational structure, fostering teamwork and accountability.
• PMP, Agile, or other relevant project management certifications are highly desirable.

Preferred Qualifications:

• Knowledge of multiple functional areas such as product management, engineering, user experience, user research, HR, AI, automation, recruiting, and/or customer support.