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Fraud Investigations Officer

First Merchants Bank
vision insurance, parental leave, paid holidays, sick time, tuition reimbursement, 401(k)
United States, Indiana, Greenwood
Aug 27, 2025
Description
First Merchants Bank is seeking a Fraud Investigations Officers to join our team! This position will manage customer fraud investigation cases, ensuring compliance with all policies and procedures, as well as all applicable state and federal banking regulations, minimizing loss exposure to the Bank and the Bank's customers.

As part of this role, you will:



  • Administer and ensure compliance of all segments of the institution's Security Program and its supporting policies, standards, guidelines and procedures, sharing areas of improvement whenever noted.
  • Prepare and submit Security Program/Fraud report statistics to Director of Bank Protection at least quarterly.
  • Serve as contact for fraud-related questions and work with Regional Presidents, Market Leaders, Banking Center Management, and Commercial Team members on matters that impact their line of authority. (Continually communicating with Director of Bank Protection).
  • Ensure that all security/fraud threats are communicated timely and prevention techniques are trained and practiced.
  • Assist in the continual development of loss control and anti-compromise measures to protect general assets, proprietary information and processes.
  • Complete Questionable Activity Reports (QARs) for Fraud Cases, ensuring QARs are completed on cases owned by other fraud team members.
  • Oversee filing of criminal cases with law enforcement and serve as liaison between bank and local and federal law enforcement authorities.
  • Serve on SAR Committee representing Bank Protection Team and presenting Bank Protection QARs
  • Assist in investigating suspected internal and external criminal violations including fraud, counterfeiting, suspicious incidents and policy violations that may become security issues to help mitigate risk and minimize loss to the bank and proceed with legal/criminal/civil actions if necessary attempting to recover directly (by phone and letter).
  • Attend all court hearings and answer subpoenas as assigned.


To be successful in this position, we require the following:



  • Bachelor's degree in business, management, criminology, or a related field OR associate degree/ two years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience).
  • A minimum of three (3) years of experience conducting fraud investigations, financial crimes investigations and/or law enforcement investigations.


First Merchants offers the following:



  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits


A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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