Project Manager, Client Operations

Business Overview

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.

We are currently looking for someone to join the Initiative team and be responsible for leveraging data, tools, and process to optimize and steward foundational workstreams across E2E Media Operations and Business Operations. A successful Project Manager will drive critical projects forward while motivating clients and internal stakeholders. They excel at problem solving, are comfortable in the unknown, understand the sense of urgency and attention to detail inherent in delivering successful media campaigns, and are excellent communicators.
This is a pivotal role within our rapidly growing team of experienced specialists and must support the team to ensure by:

* Ability to identify and resolve conflicts, with support of leadership
* Project Manage internal stakeholders to ensure client deliverables are met
* Contribute to the creation and development of processes to enhance ways of working
* Support and guide team members across crafts to produce optimal work

* Ongoing, consistent support to ensure compliance of processes, within set rules, and proper use of systems
* Liaison between various internal stakeholders across all crafts and teams
* Process documentation and operational enhancements - more formally document processes, create templates, and identify opportunities for operational improvements
* Coordinate and ensure standardized set up across all media channels
* Help coordinate, collaborate and manage day to day relationships with external partners (client + external agencies) and integrated internal teams across all SBUs
* Ensure standard of knowledge across all tools and platforms used is consistent across the teams
* Identify opportunities to implement new processes and tools to create efficiencies across teams
* Implement E2E campaign workflow in project management tools (i.e., Asana)

* 3-5 years' experience in a similar role managing operations processes
* Managed a team of 2 + strength
* Strong attention to detail, well organized and possesses the ability to priorities multiple tasks under pressure
* Ability to investigate, analyze and solve problems as well as clearly communicate results
* Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
* Excellent project management and time management skills
* Excellent verbal and written communication skills, ideally comfortable in a consultative, client-facing environment
* Be a highly motivated team player

* Knowledge of project management tools (e.g. Asana, Airtable, Adobe Workfront)
* Problem solver, curious about making work more efficient
* Strong communicator, clear & concise delivery
* Ability to work autonomously
* Ability to manage multiple competing priorities
* Preferred working knowledge of Mediatools

At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.

We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.

We See You at IPG Mediabrands.

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days.

We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email accommodation@mbww.com.

About IPG Mediabrands

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.