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Community Coordinator - Planning & Policy

New York City Department of Transportation
$62,868.00 - $97,593.00
United States, New York, Manhattan
Aug 20, 2025

The Division of Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, including street-related energy policies and supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division's responsibilities include planning, street design, technical analysis, signs, bus lanes and busways, electric vehicle charging, freight mobility and markings, and ensuring the safety of motor vehicle occupants, pedestrians, and cyclists. Transit Development (TD) is responsible for developing public transit-supportive street infrastructure and policies to improve mobility for all New Yorkers. The unit manages the Better Buses initiative and transit policy initiatives and develops location-specific projects to help the quality and safety of bus operations, and to improve pedestrian access to transit. TD also serves as a resource to the agency on public transit related matters, including acting as one of the key points of contact with the Metropolitan Transportation Authority (MTA).

TPM seeks to hire a Community Coordinator to serve the TD unit and report to the Transit Policy Advisor. A key component of the coordinator's responsibilities will include assisting with the analysis and preparation of a long-term study identifying opportunities for bus improvements at identified high-frequency, high-ridership bus hubs around NYC. The coordinator may contribute to the identification of projects to improve bus service born out of the study and work with other staff to initiate implementation of recommendations as in-house and/or capital projects using NYC DOT's toolkit including bus lanes and busways, bus queue jumps, and pedestrian safety improvements in addition to identified general congestion mitigation strategies. They may conduct outreach with the general public, work with community boards and other public stakeholders in public workshops, presentations, and other settings. The selected candidate will work collaboratively within the TD unit, closely with other DOT staff, and with other City, Regional, State, and Federal agencies. Study work will require close coordination with MTA. This position may manage consultant work efforts and contracts, as well as capital grants; create GIS maps and perform other technical planning analysis. This is an opportunity to work with a team dedicated to improving safety, accessibility, and mobility throughout New York City.

The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents.

Preferred Skills
The ideal candidate should have experience performing quantitative analysis preferably with public transit data, strong written and verbal skills, including delivering presentations; should have experience with geographic data collection and analysis, particularly in the ArcGIS suite; should be familiar with transit-oriented street design; and should exhibit a capacity for problem-solving. Experience with CAD and/or graphic design software is desirable. Experience with traffic analysis is desirable.

Hours/Shift: Monday - Friday, 9:00am - 5:00pm

Work Location: 55 Water Street, 6th Floor NY, NY 10041

To Apply
All resumes are to be submitted electronically using one of the following methods:
Current employees, please log into Employee Self Service, follow the Careers Link. Job ID: #726229
All other applicants go to www.nyc.gov/careers and search for Job ID: #726229
No phone calls, faxes or personal inquiries permitted.
Only applicants under consideration will be contacted. Most public libraries have computers available for use.
Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval.
For more information about DOT, visit us at: www.nyc.gov/dot.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

The ideal candidate should have experience performing quantitative analysis preferably with public transit data, strong written and verbal skills, including delivering presentations should have experience with geographic data collection and analysis, particularly in the ArcGIS suite should be familiar with transit-oriented street design and should exhibit a capacity for problem-solving. Experience with CAD and/or graphic design software is desirable. Experience with traffic analysis is desirable.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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