New

Assistant Director of CRO

East Carolina University

$36,381 - $73,150

United States, North Carolina, Greenville

Aug 19, 2025

Position Details

Position Information

Job Title	Assistant Director of CRO
Position Number	002011
Vacancy Open to	All Candidates
Time-Limited	No
Department Homepage	studentlife.ecu.edu
Advertising Department	STUDENT LIFE
Division	Student Affairs
Classification Title	10301 University Program Specialist
Competency Level	2 - Journey
Working Title	Assistant Director of CRO
Number of Vacancies	1
Full Time Equivalent (FTE)	1.0
Full Time or Part Time	Full Time
Recruitment Range	$36,381 - $73,150
Anticipated Hiring Range	$59,311 - $65,901
Salary Grade Equivalency	NC12
Work Schedule	M-F, with some nights and weekends
Work Hours	Varied
Position Location (City)	Greenville
Job Category	Staff - Professional
Organizational Unit Overview	The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement.
Job Duties	The Assistant Director of the Central Reservations Office plays a key role in supporting event management, facility coordination, and general oversight for the Central Reservations Office on the Health Sciences Campus. This position assists with event planning and execution, supports scheduling operations, and contributes to effective facility use through resource coordination. The Assistant Director develops and implements strategies to optimize the use of resources and ensures compliance with regulations. Building strong relationships with internal departments, including the Brody School of Medicine, and external stakeholders is essential for enhancing service delivery and maintaining a positive environment across the Health Sciences Campus. The role also includes leading administrative tasks and event planning and setup, ensuring that all operations align with university standards and objectives. Event Planning & Execution: Assist in the planning and coordination of events on the Health Sciences Campus, including but not limited to the Brody School of Medicine, East Carolina Health Institute, Laupus Lake, Warren Life Sciences Building, and Health Sciences Student Center. Use event management software, such as 25Live, 7 Point Ops, and Prismm to manage event requests, space scheduling, and logistical planning. Ensure events are accurately scheduled and resource needs (e.g., security, catering, technology) are coordinated. Oversee event setup and breakdown, verifying alignment with client requirements and university standards. Attend events as needed to provide on-site support and ensure policy compliance Work directly with clients, vendors, and internal stakeholders to finalize event plans and conduct pre-event walkthroughs or logistics meetings. Maintain strong communications with service partners including housekeeping, grounds, and catering to ensure seamless execution. Facility & Resource Coordination: Serve as the point of contact for sub-schedulers across Health Sciences Campus spaces, ensuring consistency in scheduling practices and procedures. Report and track maintenance and repair needs related to event spaces, ensuring timely follow-up. Assist with inventory control for event setup equipment and supplies; ensure all resources are maintained and deployed correctly. Maintain open communication with clients, campus partners, and external vendors to ensure clarity in event planning and executions. Monitor and help enforce room use policies, furniture configurations, and safety standards in assigned spaces. Administration and Supervision: Recruit, train, schedule, and supervise professional and student employees responsible for event support and facility setups. Develop and deliver on-boarding and skills training for both professional and student staff, including equipment handling and customer service expectations. Monitor staff performance and provide coaching, feedback, and accountability measures to ensure high-quality service, reliability, and adherence to standards. Assist in implementing departmental initiatives, improving operational procedures, and supporting policy compliance. Represent the Central Reservations Office on committees, at trainings, or in workshops as assigned. Help prepare documentation, reports, and communications related to event scheduling, staffing, and facility use.
Minimum Education/Experience	Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License or Certification required by statute or regulation	None
Preferred Experience, Skills, Training/Education	Experience facilities management or program planning. Experience managing complex, large-scale events.
License or Certification required by the Department	None
Special Instructions to Applicant	Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date	08/19/2025
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.	08/28/2025
Open Until Filled	No
Quick Link for Direct Access to Posting	https://ecu.peopleadmin.com/postings/88495
Alternate option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.
Nondiscrimination Statement	East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment	Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Department for People Operations, Success, and Opportunity	If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.