Fitness Center Shift Coordinator (Part-Time OR Full-Time)

Job Summary:

Are you seeking an opportunity to be creative, grow professionally, and contribute to health and wellness?

If so, you can be the backbone of our Front Desk team, which is located within our thriving CU Anschutz Health and Wellness Center (CU AHWC).

Join our team with a flexible schedule of 30 to 40 hours per week and enjoy full benefits eligibility.

In addition, to all the comprehensive benefits CU provides, we offer time to complete training courses in Skillsoft and CU-specific courses on LinkedIn, training courses ranging from digital skills to project management.

We are searching for 1 Fitness Center Front Desk Shift Coordinator. The Fitness Center Front Desk Shift Coordinator is responsible for providing efficient, effective, quality customer service through a variety of duties including, but not limited to, fitness center member and guest check-in, completion of guest registration prior to fitness center access, and assistance with Center wayfinding for other building visitors and guests. Complies with established Center policies and procedures and HIPAA privacy rules. Ensures precise and timely communication, including prospective guests, training clients, and massage client appointment status to appropriate department(s). Assists in other department tasks as assigned.

Please be advised that this position is not eligible now or in the future for visa sponsorship.

After review, applicants will be notified of their application status as soon as possible.

Key Responsibilities:

• In collaboration with the Front Desk Lead, the Shift Coordinator assists with the administrative responsibility for the Fitness Center Front Desk.

• Greets Center members, guests, and visitors and demonstrates superior customer service in doing so.

• Demonstrates knowledge of all the building programs and entities to effectively answer and direct visitors and guests to their appropriate location.

• Verify those entering the Fitness Center to ensure the only active members in good standing are allowed entry.

• Using the Club Automation system, processes various transactions, including the collection of past due balances, sale of retail items, massage, and personal training packages.

• Monitors massage provider schedule and assists massage team with daily scheduling of clients.

• Participates in establishing and improving processes and policies related to reception operations and participates in search committees for recruiting, coordinating interviews and site visits.

Work Location:

Onsite - this role is expected to work onsite and in Aurora, CO

Why Join Us:

The Anschutz Health and Wellness Center resides within the School of Medicine at the University of Colorado Anschutz Medical Campus. The Anschutz Health and Wellness Center (CU AHWC) is an interdisciplinary center whose overarching goals are to have an impact on the campus while building towards sustainability. Either of these alone is insufficient. We strive to achieve both. Top researchers work side-by-side with clinicians to develop and deliver wellness and weight loss programs and work with patients, providers, students and trainees, employees, researchers to take these programs beyond the walls of the Center into communities. The mission of the Center is "to collaborate with campus partners to develop and deliver programs and services targeting physical activity, nutrition, and mental wellbeing that enhance the lives of people who come here."

The vision of the Center is "a campus where wellness is a foundation of everything we do." All endeavors at the Center are focused on this vision. An integrated approach with a shared philosophy is core to the development of the Center's programs. These programs strive to involve every area of the business, including wellness clinic services, the fitness center, and the metabolic and demonstration kitchens. Without this integration, it is not possible to achieve the vision that catalyzed the development of the Center. The Center serves as a "learning lab" for creating a model of standard care for wellness centers that can be replicated and exported.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 10/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications Administrative Assistant I:

• One (1) year of relevant experience in an occupation related to the work assigned to this position

• OR a combination of related education and/or relevant experience in an occupation related to the work assigned equal to one (1) year

Minimum Qualifications Administrative Assistant II:

• Two (2) years of relevant experience in an occupation related to the work assigned to this position

• OR a combination of related education and/or relevant experience in an occupation related to the work assigned equal to two (2) years

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Bachelor's degree in a relevant field.

• Previous customer service experience in a Fitness Center.

• Experience with Club Automation Point of Sale software.

Knowledge, Skills and Abilities:

Customer Service and Communication

• Demonstrates outstanding customer service skills.

• Communicates effectively, both in writing and orally, with diverse populations.

Deals calmly and courteously with diverse populations.

Technical and Computer Skills

• Tech-savvy, with the ability to understand, apply, and benefit from technology.

• Proficient in computer use and able to learn new applications.

• Capable of keyboarding/typing, writing legibly, and accurately recording information.

Financial and Transaction Handling

• Proficient in handling cash, making changes, and balancing a cash drawer.

• Follows set procedures for entering transactions into the Center Point of Sale system.

Organizational and Analytical Skills

• Detail-oriented with excellent organizational skills.

• Reads, analyzes, and interprets policies, documents, and regulations.

• Performs basic filing, office procedures, and word processing.

Interpersonal Skills

• Establishes and maintains effective working relationships with employees at all levels throughout the institution.

• Ensures accuracy, consistency, and confidentiality

Adaptability and Compliance

• Effectively copes with a fast-paced environment and typical job stressors.

• Follows oral and written instructions and established procedures.

• Adheres to all policies and procedures, including standards for safety, attendance, punctuality, and dress code.

Safety and Quality Control:

• Maintains safety and quality control standards

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Timothy Holan, (timothy.holan@cuanschutz.edu)

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by 08/22/25 Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as:

Administrative Assistant I: $37,944 - $44,016

Administrative Assistant II: $39,852 - $46,231

The salary is based on 40 hours per week and would be pro-rated for part-time.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.