Manager Talent & Leadership Development

Company summary

Since 1949, Certified Labs has been a cornerstone of reliability and innovation, delivering value-adding solutions through exceptional service, cutting-edge products, and impactful programs. As the largest independent lubrication company, we take immense pride in our legacy as a family-owned business specializing in manufacturing and supplying advanced-performance lubricants that optimize the performance of heavy machinery.

Through our B2B direct sales model, we build lasting partnerships with both new and existing customers, always focused on their long-term success. Our customers entrust us with their most valuable assets-their machinery-and we take that responsibility to heart. At Certified Labs, we don't just provide products; we deliver peace of mind, ensuring our clients' operations run smoothly and efficiently, day in and day out.

About the Role

The Manager, Talent & Leadership Development role will support the hiring, training, and development of high-potential Leadership Development Candidates (LDCs) across North America. This leadership role is instrumental in shaping the future of our sales organization by overseeing the career progression of LDCs into high-performing Business Development Managers (BDMs). This role will drive leadership excellence, implement best in-class training programs, and collaborate with executive stakeholders to optimize talent acquisition, development, and retention strategies.

Key Responsibilities:

Execute Talent Strategy & Leadership Development

• Talent Acquisition & Development: Lead the strategic recruitment, onboarding, and development of Leadership Development Candidates (LDCs), ensuring a seamless transition into high-impact Business Development Manager (BDM) roles.
• Coaching & Executive Mentorship: Serve as a trusted advisor and mentor for BDMs at all levels, equipping them with the tools, strategies, and leadership acumen necessary to drive exceptional sales performance.
• Organizational Leadership: Drive the evolution of our business development framework, identifying and implementing innovative methodologies that enhance leadership effectiveness and accelerate team performance.

Strategic Sales Enablement & Business Growth

• Stakeholder Collaboration: Partner with senior business leaders, regional sales directors, and executive teams to align hiring and development strategies with company growth objectives.
• Performance Optimization: Establish and oversee key performance indicators (KPIs) to evaluate LDC and BDM progression, ensuring continuous improvement and alignment with revenue goals.
• Scalability & Process Excellence: Develop and refine scalable talent development initiatives that support the long-term success of our sales organization.

Travel/Track/Monitor

• Weekly field training (Avg 2 weeks monthly) assisting field reps/managers/accounts on product/program expansion & development.
• Track and analyze reporting on customers, products, programs, and strategic initiatives to drive insights, inform decisions, and support overall business impact for customers and reps.
• Utilize systems/programs such as Excel, PDF, Teams, Certified App, Salesforce, LinkedIn, to identify new contacts, track interactions, teach/train, record sales/opportunities, calendar planning, and report on weekly/monthly training performance.

Qualifications:

• Strong Communication:Ability to effectively assess sales candidates. Excellent verbal and written communication skills.
• Organizational & Time Management Skills:Ability to manage a high volume of candidates and hiring processes simultaneously while maintaining attention to detail and meeting deadlines.
• Results-Driven:Proven ability to meet aggressive hiring targets while maintaining a high standard of candidate quality.
• Tech-Savvy:Proficient with Excel, Teams, Salesforce, LinkedIn.
• Adaptable & Resilient:Ability to work efficiently in a fast-paced, ever-changing environment. Comfortable adapting strategies quickly to meet evolving business needs.
• Sales Mindset:Understanding of sales performance metrics, customer relationship-building, and the traits that make a successful Outside Sales Representative.
• Team Player:Collaborative and able to work effectively with internal teams, including Sales Managers, HR, and leadership, to meet goals.

Why Join Us?

* Fast-Paced, Growth-Oriented Environment:Thrive in a dynamic and rapidly expanding company with ample opportunities to make an immediate impact.

* Career Development:Build on your experience to own the full recruiting process, from sourcing to offer negotiation, and grow within a supportive, high-energy team.

* Competitive Compensation:Competitive salary plus performance-based incentives with a comprehensive benefits package and growth opportunities.

* Impactful Work:Play a key role in shaping the future of our sales teams by recruiting top-tier Outside Sales Representatives who will drive our success and help us achieve our ambitious goals.

* Career Stability:Certified Labs has been in business since 1949, and its parent company, NCH, has existed for over one hundred years. Certified Labs has been on a steady climb with increased revenue and profitability during the past twenty years. Our innovation and commitment to core values sustains us as a strong competitor in the marketplace.

Equal Employment Opportunity:Certified Labs is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Certified Labs strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Certified Labs employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.