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Intern - Year Round (Issue Management and Security Issue Management)

Navy Federal Credit Union
United States, Virginia, Vienna
Aug 09, 2025

Overview

This role is specifically designated to support the Operational Risk Management (ORM) role for Issue Management and Security Issue Management with a focus on privacy and data breach. Experience in risk management, risk and control self-assessments (RCSA), standards, enterprise Governance, Risk and Compliance (GRC) tool operations, data breach management and an understanding of ORM framework as it relates to issue management. Responsibilities include supporting the daily operations of data security events and issue management, partnering with RCSA, control testing teams as well as Office of General Counsel and Compliance to process out issue management and privacy breach events. Promote operational efficiency and service excellence through appropriate risk management strategies, process improvements and training while reducing and mitigating operational, reputation, legal/regulatory and financial losses. Provide analytical support and execution for various business strategies to ensure Navy Federal goals are met.

*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the "Intern Proof of Enrollment" section of the application.

Responsibilities


  • Assess exposure to risk, ways to measure operational risk, establishes policies and procedures to minimize risk, identifies ways to protect the organization from financial loss and reputational damage
  • Develop and implement a process for responding, tracking and managing internal and external exam findings.
  • Evaluate alternative means of reducing the business operations' exposure to financial loss, damage to the organization's reputation and loss of business continuity
  • Utilize innovative financial impact analysis and problem solving skills to optimize business performance and minimize strategic risk exposure
  • Collaborate with cross-functional teams to implement effective programs and measures designed to identify and mitigate risks associated with business operations
  • Perform full cycle model design and development which includes but is not limited to identifying objectives, sampling, testing/validation, calibration, and monitoring performance
  • Develop various operational strategic opportunities and efficiencies surrounding the regulatory and compliance matters
  • Evaluate, develop, and implement analytical techniques and best practices to gain a competitive advantage
  • Serve as subject matter expert regarding business optimization and risk evaluations
  • Serve as a subject matter expert with internal and external auditors (e.g., NCUA, CFPB, and contracted third parties) to address and resolve audit questions and findings
  • Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management
  • Prepare position papers to highlight issues which may or will impact Navy Federal operations
  • Make presentations to management and staff on industry and regulatory related news and developments
  • Perform other duties as assigned

Qualifications

  • Pursuit of Degree in Cybersecurity, Business Administration, Auditing, Law or related field or equivalent combination of training, education and experience
  • Knowledge and understanding of risk-based auditing techniques and methodologies
  • Knowledge of operational and regulatory risk controls, concepts and practices
  • Knowledge of applicable federal and state regulations, company policies, and industry best practices
  • Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives
  • Advanced skill interpreting, extrapolating and interpolating data for statistical research and modeling
  • Ability to maintain professionalism when delivering challenging and unfavorable messages
  • Organizational, planning and time management skills in order to multitask competing priorities in a fast paced and dynamic environment
  • Proven ability to influence management decision making
  • Skills maintaining accuracy with attention to detail and meeting deadlines
  • Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies
  • Ability to work independently and in a team environment
  • Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with senior management
  • Experience in collaborating across organizational boundaries and building partnerships across various functions
  • Experience in managing multiple priorities independently and/or in a team environment to achieve goals

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * Best Companies for Latinos to Work for 2024 * Computerworld Best Places to Work in IT * Forbes 2025 America's Best Large Employers * Forbes 2024 America's Best Employers for New Grads * Forbes 2024 America's Best Employers for Tech Workers * Fortune Best Workplaces for Millennials 2024 * Fortune Best Workplaces for Women 2024 * Fortune 100 Best Companies to Work For 2025 * Military Times 2024 Best for Vets Employers * Newsweek Most Loved Workplaces * 2024 PEOPLE Companies That Care * Ripplematch Recruiting Choice Award * Yello and WayUp Top 100 Internship Programs From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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