Admissions Coordinator

We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do each day for our patients and families. Our services span the full continuum of care for patients, with a variety of roles and opportunities for job-seekers looking for more than a job, but a place where you can grow in your career.

Hours for this role are Monday - Friday, 730a-4p

Are you ready to be the friendly voice that guides patients on their journey to mental wellness? As an Admissions Coordinator, you'll be the superhero of first impressions, handling requests for information and services for all levels of care at PrairieCare. Your mission? To connect individuals with the support they need while keeping things compassionate!

• Review, assess and link callers with information about our services.
• Re-direct calls to emergency services as needed.
• Provide county crisis resources as needed.
• Triage crisis calls, assess for safety, and complete safety planning as needed.
• Complete Mental Health Screens over the phone.
• Schedule Admission Diagnostic Assessments.
• Schedule intake appointments for both program and outpatient clinic services.
• Facilitate internal and external referrals for services.
• Consult with physicians as needed to facilitate direct referrals into our programs.
• Monitor online channels for patient inquiries through our website and follow up with patients as appropriate.
• Provide effective customer relations pursuant to the policies of Prairie Care.
• Provide external referral resources as needed.

Please note that this position is highly dynamic. Occasionally, team members may be asked to complete Needs Assessments. While this is not the primary focus of the role, flexibility and willingness to provide support in this area are appreciated.

• • High School Diploma or equivalent is required. Bachelor's degree or two (2) years of applicable experience in behavioral health field preferred.
  • Experience in triage of psychiatric emergencies is preferred.

    Working knowledge of behavioral health and insurance verification process preferred.
  • Knowledge of DSM-5 criteria, possess interviewing and assessment skills and display a professional attitude in all aspects of his/her performance.
  • Oriented and educated in gender, cultural differences and in age appropriate care for psychiatric and chemical dependency services.
  • Must possess skills to communicate clearly and effectively with Clinicians.
  • Must have computer skills using Microsoft Office Products including Word and Outlook.
  • Ability to smoothly and rapidly shift between dissimilar tasks.
  • Ability to communicate well both verbally and in writing.
  • Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations.
  • Ability to make effective decisions while in stressful situations and circumstances.

  Compensation for this role ranges from $22-28 per hour depending on education and experience.

  We are committed to providing competitive and equitable compensation. An individual's pay rate within the posted range is determined by several factors, including skills, experience, education, and market conditions. Additionally, we consider internal equity to ensure fairness within our organization.

  Benefit options include:

  • Medical/Dental/Vision
  • Company paid life insurance
  • Paid time off including sick time
  • Voluntary Short term and long-term disability
  • 401K with company match
  • Flexible spending accounts
  • Tuition Reimbursement
  • Student Loan Repayment
  • Free parking
  • Free 24/7 Fitness Center

  Join Us:

  Join us in our mission to provide outstanding support and make a meaningful difference in the lives of those we assist. Your contributions can help shape the future of our care services-apply today!

  PrairieCare Healthcare is an Equal Opportunity Employer.

  PrairieCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

  PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process are encouraged to email accommodations@prairiecare.com for assistance.

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