New 
Inside Sales Representative
 MRA-The Management Association | |
 United States, Wisconsin, Menomonee Falls | |
 Jul 25, 2025 | |
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Job Title: Inside Sales Representative
Division: Nova Technology Location: Menomonee Falls, WI Summary Work directly with the Sales Manager in creating and processing additional sales leads and growth within the division. Essential Duties and Responsibilities include the following. Other duties may be assigned. Compile list of prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, Internet Web sites, and other sources. Make outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services. Handle inbound sales lead calls to convert calls into sales. Develop new customers and enhance business with existing customers. Troubleshoot and resolve technical and business issues of prospective customers. Emphasize salable features, quote prices and credit terms, and prepare sales orders for orders obtained. Estimate date of delivery to customer, based on knowledge of production and delivery schedules. Coordinate customer training and demonstrations. Prepare department reports. Enter new customer data and other sales data for current customers into computer database. Work with outside sales representatives to keep account activities and literature up to date. Investigate and resolve customer problems with deliveries. Core Competencies : Customer Service - Build relationships and demonstrate integrity while fulfilling customer needs. Excellence: Commitment to continuous improvement and achievement to provide superior solutions. Teamwork - Utilize responsive, respectful, honest communication and collaboration. Accountability- take ownership of responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or 6 months of related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. | |