Patient Visit Specialist - PMG Montgomery

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Maximum Offer for this position is up to $:

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Summary:

Type of Opportunity:

Job Exempt:

Job is based :

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Responsibilities:

This role plays a key part in guiding patients through the next steps ordered by the clinician. The ideal candidate will have advanced scheduling expertise, including the ability to optimize schedules for accuracy and efficiency within their department. They will be responsible for coordinating specialty and radiologic procedures, recognizing payor requirements, and securing prior authorizations, certifications, and referrals as needed.

Some key responsibilities include:

• Review and follow orders entered into the EHR by the clinician

• Schedule return visits lab, radiology, STAT & ASAP appointments and advanced imaging

• Obtain Prior Authorization/Referral per payor protocols

• Validates patient MyChart Access

• Prints AVS as applicable with double check for HIPAA privacy

• Collects any backend patient balance such as high deductible

• Communicates effectively to ordering clinician when any restriction, such as access, restricts or prohibits scheduling as ordered

• Appointment reminder calls and rescheduling

• Instruct patients on the Release of Information process and ensure a fully completed ROI Form is submitted to Health Information Management for incoming or outgoing records Patient Relations

• Ensure check out area, waiting area and walkways are clear of any unnecessary items and are clean and neat.

• Perform other duties as required

Qualifications:

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
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Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.