Dispatch Support Specialist - Hebron, KY

Dispatch Support Specialist

Benefits

• Competitive Benefits Package
• 401(k) with Company Match
• Local Customers - No Overnight Travel
• 401(k) with company match
• Life insurance
• Paid time off

Job Objective: To provide operational and administrative support to the dispatch and logistics team by leveraging systems such as Samsara, Smart Tank, Relaway, and Microsoft Office. This role ensures accurate coordination of deliveries, effective communication across departments, and proactive monitoring of fleet activity to maintain service efficiency and compliance in a fast-paced environment.

Knowledge, Skills, & Abilities

• Monitoring an email (Microsoft Outlook) inbox
• Proactively assist Dispatchers with scheduling and coordinating deliveries for bulk and packaged products.
• Utilize Samsara for real-time vehicle tracking, reporting, and performance monitoring.
• Use Smart Tank software to check tank levels and plan efficient refills or product deliveries.
• Manage daily routes using routing software, optimizing efficiency and service timeliness.
• Maintain and update records in Microsoft Excel, including delivery logs, route changes, and monitor maintenance.
• Communicate delivery schedules, changes, requests, or issues clearly with sales reps, customer service, dispatch, operations and drivers.
• Support in resolving logistical issues or delays quickly by working collaboratively with internal teams.
• Prepares reports on delivery performance and tank monitors.
• Monitor compliance with safety procedures and company protocols.
• Monitor email and communication outside of physical on-site hours

Competencies

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance.
• Quantity - Meets productivity standards; Completes work in timely manner.
• Adaptability - Adapts to changes in the work environment
• Attendance/Punctuality - Is consistently at work and on time
• Dependability - Follows instructions, responds to management direction
• Initiative - Volunteers readily; Asks for and offers help when needed
• Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work
• Detail oriented
• Multi-tasking - Able to carry out multiple instructions with frequent interruptions without losing track of original objective
• Problem solving - Identify problems and determine appropriate actions for correction

Qualifications

• High school diploma or equivalent (associate's degree or higher preferred).
• Proficiency with Microsoft Office applications
• Strong verbal and written communication skills
• Ability to multitask, prioritize duties, and work effectively in a team environment.

Preferred Skills:

• Experience working in an environment that involves coordination between multiple departments (sales, customer service, dispatch).
• 1-2 years of experience in dispatch, logistics, or administrative support roles
• Familiarity with logistics or transportation operations
• Problem-solving mindset with attention to detail.
• Comfortable with fast-paced operations and adjusting plans in real-time.

Other

• Represent the company in a professional manner at all times ensuring quality customer service
• Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures
• Support corporate programs, goals, and initiatives of the company
• Work overtime as needed

If you are an experienced, safe worker, apply today! Excellent opportunity!

About the Company: RelaDyne, Inc. is the established leader in lubricant sales, distribution, equipment reliability services, and value-added services. Our location is currently looking for a motivated Associate with a strong work ethic.

Please apply or share with your friends today!

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Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

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