Operational Risk Management Analyst (Miami Hybrid)

SUMMARY: The Operational Risk Management Analyst is part of a collaborative second line of defense team responsible for supporting the identification, measurement, monitoring, and control of operational risk exposures across the Bank. This role assists in the administration of the Operational Risk Management (ORM) program, with a focus on supporting Risk and Control Self Assessments (RCSAs) and other risk-related activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

• Assists in the execution and development of the Bank's Operational Risk Management Framework.
• Supports the analysis of risk and control data to provide insights to management and risk stakeholders.
• Collaborates with business units and risk teams to help facilitate Risk and Control Self Assessments (RCSAs).
• Assists in identifying key risks and findings from RCSA activities and support remediation efforts.
• Aggregates and analyze operational risk data under the guidance of senior team members.
• Helps prepare training materials and support training sessions for first-line business units.
• Collects key risk indicator (KRI) data from business units to support quarterly risk assessments.
• Assists in the development of reports and templates summarizing the operational risk environment.
• Coordinates with stakeholders to complete assigned deliverables and communicate results clearly.
• Recommends improvements to the GRC tool to enhance user experience.
• Stays informed on best practices and relevant regulatory guidance.
• Performs other duties as assigned.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

EDUCATION

Bachelor's Degree required.

EXPERIENCE

• 1 - 3 years of experience in banking, risk management, or a related field.
• Exposure to operational risk frameworks and methodologies (eg, RCSA, KRI evaluation) is a plus.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong interpersonal and relationship-building skills.
• Clear and concise communication skills, both written and verbal.
• Ability to manage multiple tasks in a fast-paced environment.
• Adaptability to changing priorities and methodologies.
• Proficiency in Microsoft Excel; familiarity with Tableau is a plus.