Application Engineer - HVAC/R (Remote)

The Application Engineer position supports Danfoss Climate Solutions in North America with a focus on air conditioning and refrigeration OEM sales by providing component and system expertise for overall support in the selection, qualification, and application of all Climate Solutions components. This position works together with the Regional and Global Key Account Managers to realize the overall sales and business development plans for the region. The Application Engineer is a vital technical link to our customers and ensures that critical application knowledge obtained in the field is communicated back into our factories for continuous improvement and development of new products.

This is a remote position, ideally for someone in Eastern/Central Time Zones of the United States.

1. Support the Global & Regional Key Account & Sales Managers business development plans

* Participate in/perform product and training presentations including new product introductions
* Assist in any related technical, quality or sales activity to support the overall business objective
* Support the product sampling process
* Support and help build value selling propositions
* Frequent customer visits to improve overall visibility
* Identify the critical sales factors in customer projects and propose/drive activities from a technical standpoint
2. Ensure the proper selection, application, and qualification of Danfoss Cooling Components
* Obtain a proper understanding of the application and assist in the product selection process directly with the customers
* Coordinate technical decisions and activities with Danfoss factories, Sales Engineers and internal technical resources as required
* Ensure customers have all proper product selection tools and literature
* Assist in qualification testing with the customer as required
* Coordinate & align all activities with appropriate Account Managers
3. Ensure Danfoss Cooling components are being properly handled and installed by our customers
* Regular visits to the customer (more frequent during product start-up/ramp-up phase)
* Provide routine product and installation troubleshooting support
* Coordinate with Regional Quality Coordinators to ensure products are returned to Danfoss factories for proper evaluation
* Follow and track activities regarding customer claims
4. Provide customer field support
* Assist in system start-ups
* Provide troubleshooting and problem solving
5. Coordinate technical matters
* Participate in regional/global Application and Quality forums
* Participate in factory visits/meetings
* Coordination required with technical factory resources (R&D, manufacturing, marketing, quality, etc)
* Interact with factories to expedite answers to customer claims (i.e. inspection reports)

Required Qualifications
* 5+ years experience in HVAC/Refrigeration
* Bachelor's degree in Mechanical or Electrical Engineering required
* Willing and able to travel regionally (and sometimes internationally) - approximately 40% travel require

Preferred Qualifications
* Account management and business processes tool experience desirable
* Global experience preferabl

Job Criteria
* Strong coordination & communication skills
* Self-motivated with the ability to work independently
* Entrepreneurial as well as strong initiative & ability to lead/drive process improvements
* Relationship builder and team player skills in a global environment
* Ability to balance the pressure & demands inherent to sales including sound judgment in handling critical situations
* Ability to help advance our market share, against strong competition
* Required to secure & maintain confidentiality of Danfoss & customer projects
* MS Office experience is required, SAP/BW/CRM experience is desirable

1. We promote from within and support your learning with mentoring, training, and access to global opportunities.
2. You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
4. You'll receive benefits like annual bonus, paid vacation, retirement plans, personal insurance, and more. These vary by country and contract, but they're worth asking about-we think they're pretty great.

If this role excites you, we'd love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.