Director of Relationship Development Sales

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As the Sales Director for Relationship Development. You will lead and inspire your sales team members to achieve and exceed revenue and unit targets, foster strong customer relationships with executive buyers, and drive strategic growth initiatives. You will be responsible for developing and executing sales strategies, managing key accounts, and ensuring executive alignment and customer satisfaction with your assigned team.

Duties and Responsibilities:

Sales Management:

• Oversee the daily operations of the sales team, including territory management, account planning, and sales forecasting.
• Monitor sales performance metrics and KPIs and take corrective actions to address any shortfalls both in account coverage and regional coverage.
• Conduct regular sales meetings to review progress, share best practices, and motivate the team.
• Ensure compliance with Granite's CRM requirements in salesforce.com

Relationship Development:

• Establish and maintain strong relationships with executive contacts within our key customer base through in- person and virtual meetings.
• Act as the primary point of contact for major accounts, ensuring high levels of customer satisfaction and retention.
• Negotiate and close high-value deals, leveraging a deep understanding of customer needs and industry trends.

Collaboration and Communication:

• Collaborate & foster effective relationships with internal departments, such as customer support, engineering, and PMO to ensure a cohesive approach to customer engagement and service delivery.
• Communicate effectively with senior management, providing regular updates on sales

Required Qualifications:

Education and Experience:

• Bachelor's degree required.
• Minimum of 10 years of sales experience in the telecommunications industry, with at least 5 years in a senior sales leadership role.
• Proven track record of successfully leading and managing a regional sales team and achieving sales targets.
• Open to travel in this position monthly 35-50%

Skills and Competencies:

• Strong strategic thinking and problem-solving abilities.
• Excellent leadership, coaching, and team-building skills.
• Superior communication and interpersonal skills, with the ability to influence and negotiate at all levels.
• Deep understanding of the telecommunications industry, including market trends, competitive landscape, and regulatory environment.
• Proficiency in CRM software and sales analytics tools.

Preferred Qualifications:

Personal Attributes:

• Results-oriented with a strong drive for success and achievement.
• Customer-focused with a commitment to delivering exceptional service and value.
• Adaptable and flexible, with the ability to thrive in a fast-paced and dynamic environment.
• High ethical standards and integrity.

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