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Meter Service Representative

National Grid
United States, Massachusetts, Northampton
Jul 17, 2025
Meter Service Representative

Pay: $22.84

Location: Northampton, MA

Key Accountabilities

* All meter reading activities EMR, AMR, skips/erts/special reads, verify meter numbers and information, MV90/Dap reads, etc.

* Upload/Download meter reading data as required.

* Shut off meters as trained and qualified

* Field collection activity.

* Install/Remove/Cut security locks and/or rings as needed to complete field work assigned.

* General shop work (e.g. Housekeeping, junking, shipping, deliveries/pickups, etc.)

* Assist in 2-person assignments as needed.

* Driving is a significant portion of the workday.

* Wire down appraisal

* May be required to handle substances considered hazardous under the U.S. Emergency Planning and Community Right to Know Law or the Massachusetts Right to Know Law.

* Other duties as assigned

Qualifications
  • * Capable of learning fundamental electricity and meter wiring.
  • Must have high school diploma or equivalent.
  • * The physical ability to walk long distances and climb stairs without undue fatigue.
  • * Suitable personality and appearance for customer contact is necessary.
  • * Retain a valid Motor Vehicle Operator's License which does not restrict driving as to type of transmission or hours of operation.
  • * Ability to safely operate Company vehicles, tools and equipment as required.
  • * Successful applicant must have passed the FAT or equivalent
  • * Ability to respond to emergency situations and work extended hours as needed.
More Information

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the unique differences people bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation that comes with having diverse teams and business need.
We are committed to building a workforce that is representative of the communities we serve and provide a working environment where everyone feels valued, respected, fairly treated, and able to reach their full potential.

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