Vice President, Production Services Application Support II

Vice President, Production Services Application Support

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

Were seeking a future team member for the role of Vice President, Production Services Application Support to join our GSS Enablement Messaging team. This role is in Lake Mary, Fl- ONSITE/Hybrid (4-day in office/1 day optional remote).

In this role, youll make an impact in the following ways:

• Must have Expert knowledge of IBM MQ on Distributed Platform
• IBM MQ Cluster setup
  • DQM
• Strong working understanding of different operating systems like Linux, Windows and Mainframe.
• Ability to interact with all levels of an organization, including management
• Experience with Linux shell scripting / PERL scripting preferred
• Strong verbal, written, and interpersonal communication skills
• Solid problem-solving skills
• Strong analytical skills including the ability to research and resolve confirmation discrepancies

Required Qualifications: IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe.

Skills good to have: StoreFront, App Connect (Formerly IBM Integration Bus IIB), SharePoint, JIRA, ServiceNow

To be successful in this role, were seeking the following:

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
• Must support highly critical applications. Excellent Microsoft Office skills
• Lead technical triage activities for Low to medium severity incidents
• Complete critical requests on demand to support and weekend coverage of our clients and application.
• Troubleshoot complex production issues, leverage partner teams and learn from Subject Matter Experts.
• Drive efforts to find root cause as part of problem management process.
• Facilitate continuous improvement to increase stability, client delight and operational excellence.
• Able to be successful in a matrixed structure with a globally dispersed virtual team.
• Involve in Disaster Recovery Activity.

At BNY, our culture speaks for itself. Heres a few of our awards:

• Americas Most Innovative Companies, Fortune, 2024
• Worlds Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN 100% score, 2023-2024
• Most Just Companies, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloombergs Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.