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Production Associate I - Status

PCV Murcor, Inc.
remote work
United States, California, Pomona
740 Corporate Center Drive (Show on map)
Jul 10, 2025
Description

Notice to Prospective Employees of PCV Murcor, Inc who are California Residents

PCV Murcor, Inc respects the privacy of our employees and prospective employees. You can read about our information collection practices including the categories of information we collect from you and how we use that information in our privacy policy located at https://www.pcvmurcor.com/privacy/.

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If you have any questions please contact the CCPA Team at CCPA@pcvmurcor.com or (844) 900-5535.

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Production Associate I - Status

(Customer Service / Vendor Negotiations)

Hourly Range: $16.50/hour to $19/hour

Work Schedule: Training: Monday - Friday 7 AM - 12 PM or 12PM - 5 PM (PST Times)

**Once fully trained, shift may change to include a Saturday morning shift.

Out of State - Work from Home Opportunities

Position Overview

The Production Associate I is initially hired for a specific function, but may be cross-trained, based on the business need, to perform different or multiple functions for multiple groups within the Company. The various roles the Production Associate I may fill are outlined in the Essential Job Duties and Responsibilities below.

Essential Job Duties and Responsibilities

When assisting in the Status Department:



  • Ensure all outstanding orders are completed and submitted by the vendor due date and time
  • Collaborate with vendors to ensure on time delivery of reports to the client


  • Effectively resolve problems that may lead to a delay in receiving the report
  • Serve as a conduit between vendors and clients
  • Make appropriate notations in the order file that describe the current status of the order
  • Provide feedback on vendor performance and profile information to vendor managers
  • Manage competing demands and prioritize work queues effectively
  • Partner with Client Service managers to resolve client delays, questions, concerns, etc.



Qualifications and Skills






Required



Preferred



Qualification



High School Diploma or GED equivalent



Associate's or Bachelor's Degree



Experience



Experience in working in a structured workflow with repetitive tasks and quality checks; experience working in a remote or distributed team environment



0- 2 years of experience in AMC, mortgage, or bank experience; college-level course work



Prior Knowledge



Mathematics and computer competency








Required Soft Skills



Required Technical Skills



* Proven ability to work in fast paced environment

* Professional Integrity

* Results oriented

* Creative problem solving



* Peer collaboration

* Effective and concise written and verbal communication

* Decisive judgment



* Multiple task prioritization

* Detail oriented and analytical

* Positive attitude and strong work ethic

* Able to work independently and manage time effectively in a remote environment



* Outlook

* Excel

* Word




EOE / VETS / DISABLED

Qualifications
Experience
Experience working in a remote or distributed team environment (required)
Skills
  • Outlook (required)


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.

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