Lead Digital and Technology Product Manager (Hybrid)

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• Develop a roadmap to support compensation plans for exclusive agents and the enterprise.
• Lead the digital/technology product vision, strategy, and operational planning, executing initiatives across all product lifecycle stages.
• Define product strategy and vision, crafting a creative and clear roadmap.
• Enhance user satisfaction by integrating usability studies, research, and market analyses into product requirements.
• Identify objectives and key results, analyzing customer feedback and usage metrics to address pain points and opportunities.
• Guide build-buy-partner options to solve customer problems.
• Serve as a "translator" for customers, markets, and internal stakeholders, including business lines and cross-functional teams.
• Leverage design thinking, UX, and other frameworks for a flexible hybrid methodology.
• Prioritize initiatives and secure commitments from stakeholders using strong communication and negotiation skills.
• Mentor and develop team members.

Specialized Knowledge and Skills Requirements

• Experience in providing customer-driven solutions, support, or service.
• Expertise in digital/technology product offerings.
• Familiarity with exclusive agent compensation plans preferred.
• Strong analytic skills for collaboration with Data & Analytics partners.
• Extensive knowledge of software development processes with a focus on quality and low operational overhead.
• Experience in data-driven products, data science facilitation, and iterative development lifecycles.
• Ability to gather information for build, buy, and partner options to solve customer problems.
• Experience deriving insights from customer interviews to clarify problem statements.

Licenses

• Not applicable.

Travel Requirements

• Up to 10%.

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not applicable.

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role you are expected to work a minimum of 10 days per month out of our Madison, WI office.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.