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Case Manager

Center for Veterans Issues, Inc.
$24-$26 per hour - Medical, dental, vision, life, supplemental health, supplemental life, 401(k) with match, vacation, sick, and personal time, 13 paid holidays, employee assistance program.
United States, Wisconsin, Milwaukee
Jul 08, 2025
Job Purpose

The overall purpose of the Case Manager is to provide comprehensive case management services to homeless veterans residing in the GPD model transition in place (TIP) program to which they are assigned whether it is Milwaukee, Racine or Green Bay.

Qualifications

  • Bachelor's degree in social services is preferred or the equivalent of education and experience in social services & working with community agencies
  • Minimum two years of experience in case management, life skills as well as conducting assessment and counseling services
  • Valid driver's license and proof of current insurance (Must be able to pass a DMV records check)
  • Experience working with Veterans is preferred
  • Experience delivering services to SUD, COD, or homeless population is also preferred


Duties and Responsibilities

  1. Conduct participant interviews to determine program eligibility and enroll as necessary
  2. Delivery of case management and supportive services as well as the development of an individualized strategic service plan for veteran participants
  3. Counsel participants to identify and then coordinate supportive services
  4. Work with participants on personal issues both to recognize and take ownership of special needs
  5. Maintain daily participant contact as well as daily service data and follow-up documentation
  6. Enter detailed progress notes into the HMIS
  7. Coordinate and facilitate group sessions and classes
  8. Attend meetings related to veterans homelessness, needs and acquisition strategies and maintain contact with referral sources
  9. Prepare monthly status and progress reports
  10. Meet as a member of a multi-disciplinary team to examine service issues, make recommendations etc. . . .
  11. Coordinate with team members in the implementation of empowerment services
  12. Initiate expanded service approaches and expand upon them
  13. Coordinate information and referral services to in-house and community resources
  14. Assist in the facilitation and submission of documents and forms as required
  15. Participate in external outreach efforts
  16. Maintain participant records and make recommendations for funding compliance in accordance with HIPPA & funding entities
  17. Review participant progress toward goals of:

    • Permanent Housing
    • Employment
    • Negative discharges


  18. Other duties as requested or assigned

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