Case Manager

Center for Veterans Issues, Inc.
$22-$24 per hour - Medical, dental, vision, supplemental health, supplemental life, 401(k) with match, vacation, sick, and personal time, 13 paid holidays, employee assistance program.
United States, Wisconsin, Milwaukee
Jul 08, 2025
Job Purpose The overall purpose of the Suicide Prevention Case Manager (SPCM) is to provide recovery-oriented services to eligible Veterans and family members at risk of suicide using a harm-reduction and client-centered approach. The SPCM will ensure the immediate safety of all individuals being assessed. Qualifications Minimum two years of experience in case management including needs assessment and service planning Bachelor's degree in social services. Substitution of Associate degree with 4-5 years of experience in case management including needs assessment and service planning is acceptable Experience working with Veterans strongly preferred Experience delivering services to individuals with complex and intensive needs, including mental disorders and/or substance abuse, strongly preferred Resident of the proposed service area with broad familiarity with the region, its people, and its resources preferred Valid Wisconsin driver's license in good standing and current/valid auto insurance Essential Duties and Responsibilities Ensure the immediate safety of all individuals being assessed Administer the Columbia Suicide Severity Rating Scale to eligible Veterans and family members who may be at risk of suicide Administer the baseline mental health screening Develop a Wellness Recovery Action Plan (WRAP) safety plan (including gatekeeper training) Conduct a needs assessment and develop an Individual Service Plan (ISP) using a client-centered approach Monitor progress on the ISPs Refer, coordinate, and assist participants with scheduling/attending initial appointments with needed services and conduct follow-up to ensure that appointments are being kept Conduct one-on-one training with participants in areas such as: Suicide prevention Resource availability Participant rights Basic financial skills (budgeting) Daily living skills Conduct outreach with all known referral sources as well as develop new referral resources Other duties as assigned or requested