Customer Services Rep

UNM Parking and Transportation
Services is seeking an energetic, customer-friendly individual with strong
interpersonal, organizational, and time management skills to support a variety
of functions within our Business Operations division. This is a fast-paced,
service-oriented role ideal for a motivated student with a passion for
sustainability and helping others.
Primary
Responsibilities:

• Communicating parking, transportation, and bike valet
  information to customers
• Handling cash and credit card transactions accurately
  and securely
• Supporting the Bike Valet program, including:
• Standing for extended periods (up to 4+ hours)
• Operating outdoors in all weather conditions
• Tagging and retrieving bicycles efficiently and
  carefully
• Assisting with special events, including evenings and
  weekends
• Staffing the Transportation Information Center in the
  Student Union Building (SUB)
• Performing data entry and helping maintain customer
  records and files
• Participating in promotional and sustainability-related
  outreach activities
• Completing other duties as assigned to support the
  department

Minimum
Qualifications:
Must be a current student at the University of New
Mexico enrolled in at least 6 credit hours, in a degree seeking program.
Strong organizational and communication skills.
Ability to work independently and demonstrate sound
judgment.
Availability to work at least a 4-hour shifts

Preferred
Qualifications:

• Open availability during the week to work shifts of at
  least 3-4 consecutive hours, Monday through Friday, between 7:00 AM and 6:00
  PM
• A work-study award recipient
• Availability to work at least 20 hours per week
• Prior point of sale (cash & credit cards) and customer service experience
• Strong organization and time management skills
• Willingness to work outdoors in all weather conditions
• Comfortable with physical activity, including standing
  and moving for extended periods
• Must pass a pre-employment background check (required
  for selected candidates)

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.