Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.
Job DescriptionThe Event Management Specialist will coordinate logistics for various events, execute both high-level external and internal events, manage vendor relationships, and ensure the successful implementation of all event-related activities in their region or campus. This position requires excellent communication and coordination skills, a strong ability to multitask, and a passion for creating memorable experiences.
Essential Functions:
- Demonstrate TSTC Core values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and members of the community.
- Coordinate event logistics, including venue selection, scheduling, catering, transportation, audiovisual requirements, on-site management, setup, cleanup, and other event-related services.
- Liaise with vendors, suppliers, and service providers to secure necessary resources and ensure seamless execution of events.
- Oversee the non-instructional event spaces at their campus or region, ensuring they are well-maintained, properly set up, and equipped with necessary supplies and equipment.
- Coordinate and manage a variety of complex and diverse projects concurrently.
- Practice professionalism and confidentiality when assisting various internal teams.
- Perform related work as assigned by supervisor, including but not limited to other statewide event support.
- Other duties as assigned.
Education/Experience:
- Associate's degree or some college required. Bachelor's degree preferred.
- 1 year required experience of face-to-face customer service experience or 6 months of leadership (including clubs, organizations, athletics, military, etc.) and 6 months of customer service experience required. 2 years preferred.
- 1 year preferred experience planning events, logistics, or project management.
Critical Competencies/KSAs:
- Organization and Attention to Detail: This individual displays strong organizational skills and attention to detail, ensuring accurate, timely, and efficient task completion. This includes managing multiple tasks and projects simultaneously, prioritizing effectively, maintaining structured processes, and delivering high-quality results.
- Customer Service and Teamwork: Commitment to customer service and teamwork demonstrated through proactive engagement and effective collaboration with stakeholders.
- Event Management: Event planning, coordination, and management, or in the customer service industry with a focus on high-end customer experience.
- Effective Communication: Excellent written and verbal communication skills to interact effectively with clarity, influence, and impact across various internal and external stakeholders.
- Ownership and Accountability: Superior organizational skills and ability to take ownership of deliverable deadlines, ensuring timely and accurate completion of tasks and projects.
- Adaptability and Flexibility: Adapt to changing priorities, work in a fast-paced environment, and handle unexpected situations with poise. Flexibility in adjusting schedules and accommodating shifting demands.
- Problem-Solving: Identify, analyze, and resolve problems and challenges to drive continuous improvement and innovation with strong critical thinking abilities.
- Cross-functional Collaboration: Ability to work independently and collaboratively across organizational levels, including senior management, while meeting deadlines and multitasking in a fast-paced and changing environment.
- Professionalism & Confidentiality: Demonstrate a high level of professionalism, integrity, and commitment to providing excellent support. Uphold a positive and professional demeanor in all interactions. Maintain confidentiality and handle sensitive information with discretion. Uphold the highest ethical standards and ensure privacy.
- Self-Motivated: Exhibits proactive initiative and a strong work ethic, consistently taking ownership of tasks and working independently to contribute to organizational success. Persuasive, High-energy, initiative-taking self-starter.
Note: This job description is intended to provide an overview of the position and does not include an exhaustive list of all responsibilities and requirements. The Specialist may be assigned additional duties and responsibilities as deemed necessary by the supervisor or institution. Equal Opportunity Employer Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Employment Eligibility Verification If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC. Background Checks A criminal history background check will be required for the finalist(s) under consideration for this position.
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