Sr Customer Data Engineer

Ecolab is seeking a Sr. Customer Data Engineer to lead the end-to-end deployment of our customer data sharing solutions. This role is integral in driving accelerated value for our customers, digital revenue for our company, and long-term customer relationships that lead to stability and growth. This customer-facing role will be the face of Ecolab Digital for our customers' IT and Data stakeholders. Success in this role is critical in unlocking Ecolab's digital ambition.

What You Will Do:

• Own the end-to-end deployment process for our highly critical inbound and outbound data interoperability solutions; be the primary point of contact for the customer's technical teams, leading the customer IT relationship during the deployment phase

• Work with a cross-functional group of stakeholders, including sales, marketing, engineering, IT, R&D and product development, to drive maximum customer value and experience, leading to revenue and adoption of our data solutions

• Be a key input for voice of customer, providing feedback to Product Managers & Business Analysts so features and capabilities can be prioritized in the product backlog

• Leverage deep functional expertise and communication mediums to increase speed to invoicing by driving quicker deployment

• Partner with appropriate teams to ensure implementation of digital support model that enables delivery of the program goals

• Identify operational efficiencies and product needs to be architected and implemented in a timely manner

• Maintain customer & internal facing documentation to support our sales teams, customers and deployment teams; creation of internal technical documentation for new products and services

Minimum Qualifications

• Bachelor's in Engineering, IT, or a related field

• 5 years experience in IoT, data, architecture, or related space

• Experience with SaaS applications or with data management requirements in regulated industries is a plus

• Ability to work with multiple data formats like JSON, CSV, XLSX, TXT, etc. and to develop custom ETL solutions as assigned

• Experience with APIs, PI, Azure and other cloud solutions, or similar experience

• Strong communication and project management skills, with the ability to communicate across multiple levels of our organization and to our customers

• Innovative, curious mindset with the ability to originate and apply new methods and procedures

• Strong problem-solving skills, capable of tackling the toughest technical challenges

• Knowledge of IT networking technology such as TCP/IP, firewalls, routers, OPC-UA, etc.

• Knowledge of database architecture such as Microsoft SQL, Cosmos DB, Snowflake, etc.

• Experience in Microsoft Office suite especially Excel & Visio.

• Immigration Sponsorship not available for this role

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.