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Refugee Social Services Intern

International Rescue Committee
United States, Arizona, Glendale
4425 West Olive Avenue (Show on map)
Jul 02, 2025
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. SCOPE OF WORK: RSS supports employability services and other services that address participants' barriers to employment, such as social adjustment services, interpretation, and translation, daycare for children, referral to internal and external services, applying for benefits, etc. Employability services within RSS are designed to enable refugees to obtain jobs within one year of becoming enrolled in benefits. RESPONSIBILITIES: Support Caseworkers to ensure clients has living essentials such as housing, food, medical care, and access to transportation, and are oriented to their new environment. Conduct intake services with clients to assess needs. Provide individualized support through direct services, referrals, and advocacy. Input clients' information in database(s) and assist with tracking and reporting as needed. Use personal, insured vehicle to travel as needed throughout the service delivery area. Assist with field work including but not limited to airport pickup, housing setup, school enrollment, delivery of household items, application for documents including social security cards, obtaining clients signatures and assistance with medical non-emergency services as needed. Other duties as assigned. Develop resourcefulness and problem-solving skills to work independently in different situational contexts. LEARNING OUTCOMES: Learn about the services that refugees are eligible for upon arrival in the U.S., including public benefits in Phoenix and local resources in the Metro area. Learn about strategies for effective, holistic case management. Develop resourcefulness and problem-solving skills to work independently in different situational contexts. Learn to communicate effectively with clients across cultures. Minimum Qualifications: REQUIREMENTS: Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. Demonstrated success working and communicating effectively in a multicultural environment. Self-starter with excellent problem-solving skills combined with the proven ability to multitask, prioritize duties, and manage time effectively. Ability to take initiative and work independently. Attention to detail and accuracy in work product. Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes. Empathy and open mindedness across-cultural environment Strong organizational skills Must be comfortable working with the LGBTQ and Asylum Seeker community. Valid driver's license and access to a personal, insured vehicle. This position reports to the RSS supervisor. Update Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.