Senior Product Manager Marketing Automation

The application window is expected to close on: July 7th, 2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Step into Cisco's Lifecycle Innovation and Operations team-a driving force within Cisco Operations, where innovation meets execution. We thrive on delivering transformative solutions, from digital self-service enablement and marketing automation to regulation-based trust applications. Collaborating with partners across Marketing, CX, IT, Operations, and Engineering we power customer success and business growth through powerful initiatives.

In this role, you'll craft the future of Cisco's marketing operations and customer engagement strategies. Acting as a crucial bridge between business goals and technical execution, you'll lead the charge in driving the product roadmaps related to Customer and Partner Digital Experience initiatives. Your contributions will directly influence Cisco's digital transformation, empower partners, and elevate the customers' experience.

• Partnering with the Marketing and CX teams to deliver enterprise-wide marketing automation and customer and partner engagement solutions.
• Integrate usability studies, research, and market analysis into product requirements to improve user satisfaction, and work directly with engineering team members to build solutions that tackle business challenges.
• Develop product vision and strategy working closely with Marketing, IT, CX, and BU teams to align efforts with broader business goals, prioritize product roadmap, and define product requirements, priorities, timelines, metrics, and outcomes.
• Resolving roadblocks as an escalation point to keep the roadmap on track, while offering scalable solutions to complex problems.
• Ensuring product development meets the requirements of the business and enables a seamless customer and/or partner experience

• 10+ years of experience in program or project management
• 5+ years in marketing automation, digital marketing roles, strategy and planning.
• Expertise in marketing automation platforms, such as Adobe Experience Manager, Salesforce Marketing Cloud, Salesforce, Marketo, and Eloqua.
• A proven track record of translating business strategies into actionable technical requirements.

• Familiarity with tools like WordPress or similar CMS platforms.
• Experience with Adobe, Oracle, or related marketing automation products.
• Experience working in cross-functional teams and driving high-stakes decisions.
• Knowledge of Regulation-based document management and digital marketing channels, such as email, blogs, and lead generation.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.