Student Support Specialist II - School of Social Work

The University of Missouri School of Social Work seeks a motivated, self-directed individual to serve as a Student Support Specialist II. A successful candidate will coordinate work with the School of Social Work (SSW) Director, SSW Associate Director, Bachelor of Social Work (BSW) Program Director, Field Director, and SSW staff, to execute management and office related tasks needed to support the BSW program, field program, and the SSW in general. The Support Specialist II will primarily provide support to pre-professional and professional undergraduate social work students but will work with SSW faculty and staff to support all student as needed.

Key responsibilities:

• Greet the faculty, students, and visitors of the School of Social Work.
• Answer and direct incoming phone calls and emails in an efficient and timely manner, occasionally post approved content to social media sites.
• Manage BSW application process, degree audits, course evaluations, and book selection processes.
• Work with SSW administrative team to organize agendas, attend department and program meetings, and record minutes.
• Use myZou to edit class schedules/instructors and generate course permission codes.
• Provide support to the SSW field education office, including preparing spreadsheets of agency and student information and add practicum agency contracts to the MU contract portal.
• Arrange room reservations, locate space, and coordinate appointments for SSW programs.
• Be physically present in the department and generally available to help support faculty, staff, and students.
• Other duties as assigned.
  

Monday - Friday
8:00 a.m. - 5:00 p.m.

A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary.

The ideal candidate will have experience with customer service, student advising, and

• Proficiency in Microsoft Office, including Outlook, Word, & Excel.
• Experience producing data reports through myZou, SIS, Cognos & Qualtrics.
• Experience with MU Connect and social media platforms.
• The ability to work effectively as a team member and independently.

Salary Range: $17.05 - $29.69 per hour
Grade: GGS 007
University Title: Student Support Specialist II
Internal applicants can determine their current grade and university title by accessing the Job Information page through the Additional Employee Info tile in myHR.

Completed online application and provide a cover letter and resume.
Applications should be submitted on-line through the University of Missouri website: https://hr.missouri.edu/job-openings (search for Job Opening 56508)

Applications will be reviewed until well-qualified applicants are identified to advance to the interview process.

The mission of the MU School of Social Work is to promote leadership for social and economic justice by preparing students for professional excellence and leadership in practice, research, and policy. MU School of Social Work has 21 faculty (52% tenure/tenure track and 48% non-tenure track) and two full-time staff. The School offers degrees at the BSW, MSW, and PhD levels, and has an MSW/MPH dual degree program and an MSW/PhD joint program of study as well as a minor in Justice Studies. Presently, the school has about 450 students (Pre-majors, BSWs, MSWs, and PhDs). As a school, we are committed to a diverse educational environment and promote social work practice that enhances resources, enables access to services, promotes advocacy, and engenders change. The School was recently ranked in the top ten nationally of comparable research-intensive schools of social work in Academic Analytics, a tool comparing scholarly work, citations, federal grant funding, and national awards. Visit our website at http://ssw.missouri.edu/ for more information and to learn about our faculty's research and teaching. MU is a member of the Association of American Universities, a state land grant institution, and a Carnegie Foundation designated Doctoral/Research University. The University's 33,000 on-campus students arrive from every state and 120 countries.

At the Mizzou College of Health Sciences https://healthsciences.missouri.edu/about/, we work every day to improve the health and well-being of individuals and communities.

As the home of the most popular major on campus, we teach Mizzou students who care about health and are dedicated to serving others. In addition to learning in the classroom, our students spend more than 80,150 hours helping patients every year.

Our faculty are driven to solve real-world problems. They lead the way by conducting research that has power and purpose. From expanding the use of technology in health care to improving mental health and learning in schools, we are discovering ways to make life better for everyone.

Through clinics and community outreach programs, we provide vital services to members of our community and training for our students. We are proud to serve Missourians today while preparing the workforce of tomorrow.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.