HRIS Support Analyst (Workday/Zendesk)-Remote

Advantage Technical
$40.00-$40.00
paid time off, paid holidays
United States, California, San Francisco
Jun 26, 2025
Job Title: Workday HRIS Analyst with Zendesk skills (Contract) Location: Remote Rate: $40.00 an hour W2 Department: People Operations Description About the Role We're looking for a collaborative and tech-savvy HRIS Analyst to join our People Operations (POps) team. This role will play a key part in supporting and optimizing Workday HCM and integrated platforms such as Zendesk (ticketing), Greenhouse (ATS), and Lessonly (LMS). The ideal candidate is passionate about problem-solving, system improvements, and creating smooth, data-driven HR experiences. Key Responsibilities * Maintain and enhance Workday HCM modules, including Core, Payroll, Benefits, Absence Management, Time Tracking, and Security. * Provide day-to-day support for HRIS inquiries, configuration updates, and system troubleshooting. * Partner with cross-functional teams to ensure integrations across Zendesk, Greenhouse, and Lessonly are functioning properly and supporting business needs. * Execute and test configuration changes, system enhancements, and new feature rollouts within Workday. * Build, maintain, and optimize Workday reports, including calculated fields and dashboards for HR, Finance, and business partners. * Conduct regular data audits and validation to ensure data integrity, particularly when processing EIBs and large data loads. * Maintain clear, up-to-date documentation for system configurations, processes, and changes. * Identify and implement process improvements to streamline workflows and enhance platform usability. * Support training and adoption through documentation and cross-team collaboration. * Ensure timely resolution of Zendesk tickets in alignment with established SLAs. Requirements * 3+ years of HRIS experience, with a strong focus on Workday HCM configuration and reporting. * Familiarity with platforms such as Zendesk, Greenhouse, and Lessonly. * Strong Excel skills (e.g., pivot tables, VLOOKUPs, formulas). * Excellent communication and interpersonal skills with the ability to partner across HR, Finance, and IT teams. * Detail-oriented, analytical thinker with a proactive approach to problem-solving. * Working knowledge of HR and Payroll operations and related system dependencies. * Experience creating and maintaining Workday reports and calculated fields. * Comfortable managing competing priorities in a fast-paced environment. * Support training and adoption through documentation and cross-team collaboration. * Ensure timely resolution of Zendesk tickets in alignment with established SLAs. Preferred Qualifications * Experience supporting global HRIS initiatives or multi-country Workday configurations. * Familiarity with Zendesk ticketing workflows and HR system documentation best practices. * Exposure to LMS or ATS workflows and system integrations. * Workday Pro Certification or completion of Workday Benefits or HCM Fundamentals training. What You'll Achieve * Create efficient and scalable HR system experiences through automation and thoughtful configuration. * Enable better decision-making through clear, consistent, and actionable HRIS reporting. * Foster a people-first workplace by ensuring the tools and systems that support our teams are optimized, integrated, and easy to use. #techjobs #LI-SK1 The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Advantage Technical With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com. Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To read our candidate privacy info statement which explains how we will use your information click here.