Assistant Banquet Manager

Description

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.

What will you be doing?

• Assists in coordinating the activities of all assigned personnel and department responsibilities.
• Coordinates Banquet service needs with food production.
• Maintains the highest quality of service related to all banquet service.
• Maintains warm, hospitable guest relations in all guest contact.
• Maintains accurate banquet and function records including banquet checks.
• Maintains adequate inventories of banquet service supplies to meet the needs of the hotel.
• Maintains a high quality image of the hotel through effective housekeeping, maintenance, and sanitation in the area of responsibility.
• Responds to individual guest needs as they occur.
• Schedules assigned personnel to meet the needs of the department.
• May assist in Restaurant Outlets as needed.
• Maintains and supports hotel operating policies and procedures.
• Maintains a high level of professional appearance, demeanor, ethics, and image of subordinates.
• Controls costs and expenses of the department and operates within budgeted guidelines.
• Assesses and reviews the job performance of subordinates and maintains records of assigned associates according to hotel policy, to include disciplinary action when necessary.
• Performs interfacing of department and self with other departments of the hotel to ensure a harmonious working relationship.
• Conducts monthly departmental level meetings. Attends F&B, BEO, Safety, and Dept. Head meetings.
• Inducts, orients, and trains assigned associates to meet departmental responsibilities.
• Interfaces department and self with other departments of the hotel to ensure a harmonious working relationship.
• Ensures good safety practices of associates, assists in the maintenance of the emergency action plan and security procedures.
• Performs special projects and other duties as requested.

What do you bring to the role?

• Prior experience as server, captain, and set-up is required.
• Must possess basic mathematical skills and have the ability to use a calculator to prepare moderately complex calculations without error such as determining average covers. Strong familiarization with food and beverage financial systems and controls.
• Ability to listen effectively and to speak English clearly.
• Ability to access and accurately input information using a moderately complex system when applicable.
• Ability to stand and walk for long periods of time while touring food and beverage outlets. Ability to sit and perform tasks in an office atmosphere.
• Strong proficiency in Excel required.
• Bilingual preferred, but not required.
• High school or equivalent, 4 year degree in Hotel and restaurant field preferred.
• Ability to organize and direct various functions of department, along with dealing with guests and employees in a fair, rational, equitable, and professional manner as necessary.

What's in it for you?

* Room discounts at Marcus Hotels & Resorts and IHG-branded properties

* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

* "Two for one" movie theater coupons at Marcus Theatres

* Ability to grow your career and transfer from one property to another

* Paid time off

* Flexible scheduling

* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

* And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.